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Product & services pricing
4.06/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.33/5
Customer service:
4.16/5
Return/Replacement policy:
4.14/5
Featured Review


Verified
5/5

2024-08-26

Washer parts

"The parts were great except the washer still was not working right. Found out the control board was bad so I bought a new machine."

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Rep reply posted 2024-08-27
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for taking the time to let us know how we did. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Johnny
Customer Correspondence Team


Verified
5/5

2024-08-26

I WAS VERY HAPPY !

"WELL I RECIVED MY ORDER AND WAS JUST FINE . THANK 's."


Rep reply posted 2024-08-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“You are very welcome! Thanks for your feedback. We enjoy hearing from our customers.

Kind Regards,
Jason
Customer Correspondence Team


Verified
5/5

2024-08-26

Easy for a novice to make repairs.

"Easy to navigate site to identify needed parts. Videos for installation of parts definitely helped for even a novice like me to follow."

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Rep reply posted 2024-08-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for telling us. We are happy you found us.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-08-26

appliance parts pros

"My parts were delivered on time and customer service was excellent. I will buy all my appliance parts through them."

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Rep reply posted 2024-08-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you so much for taking the time to give us feedback. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-08-26

Ice bucket for GE

"Easy webb site to navigate easy to order"


Rep reply posted 2024-08-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for telling us. We are happy you found us.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-08-25

Support and Service after Making your selection

"I bought the part for my refrigerator ice maker that looked just like the one I was replacing, but when I went to install it, I discovered it to be 4" longer. I got online to speak with Service Support and Gaye identified the correct part that I needed and initiated the return of the part I had purchased. They went beyond my expectations to help, assist, and provide the correct part. They get 5 stars for excellent customer service. "

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Rep reply posted 2024-08-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs. We'll be sure to pass this along to the agent who helped you!

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-08-25

Correct part and fast shipping

"Part was what was needed and worked great, fast shipping for good price "

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Rep reply posted 2024-08-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-08-25

Shelf

"Box and part was perfect, again thank you "

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Rep reply posted 2024-08-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-08-25

Great service

"Friendly representative, ⁴accurate order, and fast service. 5 stars from me."

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Rep reply posted 2024-08-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We are happy you chose us to help you fix your appliance.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-08-25

Great

"Great service, quick delivery, correct product as described. "

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Rep reply posted 2024-08-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. We are happy to hear you benefited from our services.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-08-24

Exact fit/replacement of the old part

"The part is an exact fit/replacement of the old broken part. I followed the installation instructions, and it works like when my fridge was brand new. Easy to install. The only time-consuming part is when removing the other parts just to get access behind the water dispenser, but it is not really hard to remove and reinstall those parts. If you are new to it, just make sure to take some pictures before you remove or disassemble the parts for reference later when reinstalling all the parts."

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Rep reply posted 2024-08-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy to hear that the repair went well.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-08-23

Buy OEM

"Don't but those Chyna knock off of real parts. Ask me how I know that. I bought parts for my dyer from Chyna and the really only lasted about a month. With Original Manufacturer Parts it run quiet and the parts fit perfectly!"

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Rep reply posted 2024-08-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-08-23

Great Online experience

"Easily navigated and found the part I needed to replace.
Watched the "How to Video", which was really well done.
Ordered and it arrived within a day.
Replaced the part exactly as shown in the video.
I'll definitely use them again.
"

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Rep reply posted 2024-08-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate your feedback. Thanks for letting us know. We're so glad that you found our repair videos helpful!

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-08-23

Dryer element

"Quick service, great instructions, made the dryer repair simple"

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Rep reply posted 2024-08-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We are happy you chose us to help you fix your appliance!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-08-22

Excellent customer service

"Ordered parts for next day delivery. Someone, somewhere screwed up and parts were a day late. Customer service refunded the shipping fee immediately.
For the record: received correct part and washing machine is working great!
"

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Rep reply posted 2024-08-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are very sorry to hear that your package was delayed, but we are happy to make that right for you! Thank you very much for taking the time to leave your review and we will be happy to help with any repair that may come up in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”