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Product & services pricing
4.03/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.31/5
Customer service:
4.11/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2023-07-03

Gas kitchen range grill insert

"This relatively obscure part was available and delivered to me in about two days."


Rep reply posted 2023-07-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


Thank you for taking the time to share your experience. We hope you'll consider our company the next time you have appliance parts needs!



Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-07-03

Live person help!

"It's so refreshing to have a live customer service rep, familiar with appliance repair, help you through your project. Thanks AppliancePartsPros!"

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Rep reply posted 2023-07-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are here to serve!



Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-07-03

Great folks

"Customer Service was great, people were friendly and the value was top notch."

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Rep reply posted 2023-07-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Your feedback is much appreciated. We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-07-02

Website easy to navigate, quick shipping and fair prices

"Website easy to navigate, quick shipping and fair prices"

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Rep reply posted 2023-07-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


We'll be there for you next time, too! Thank you for taking the time to let us know how we did.


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-07-01

Ease of Use

"Needed a new element for our dual fuel oven. I used my phone to take a picture of the model number. After that, it was easy to key in the model number and describe what I needed. The price was excellent and the shipment time was, too. My husband was able to take out the old element and replace it with the new one in a matter of minutes. We saved a service call and the installation charge! Fantastic! "

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Rep reply posted 2023-07-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Congrats on the repair. Thank you for taking the time to share your experience.


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-07-01

Got the right part and it works well.

"This is my second time ordering appliance parts from this company. Both times I got exactly what I wanted, and they look and work just like the original parts. No problems at all. I will order from them again.

"

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Rep reply posted 2023-07-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your endorsement! Assisting you is our focus!


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-06-30

Exact product needed; quick delivery! Thank you!

"I was grateful to receive the exact product I needed and ordered for our GE Profile dishwasher. Thankful for the quick delivery, as well. "


Rep reply posted 2023-07-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


We are happy to hear you benefited from our services. We are happy to serve!


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-06-30

A title

"Shipped more quickly than promised. Parts fit perfectly. "

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Rep reply posted 2023-07-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We'll be there for you next time, too! We aim to please!


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-06-30

Broken Upper Sprayer Arm Clamp for Dishwasher

"Ordered the part from Appliance Parts Pro, it was shipped next day and I received in my mail box two days later. Installed part and Dishwashing machine is working great."

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Rep reply posted 2023-07-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear that the repair went well. Thank you for sharing your experience.


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-06-30

Parts fit great!

"Watched their video and was able to make the repair. Thanks!"


Rep reply posted 2023-07-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're so glad that you found our repair videos helpful!
Assisting you is our focus!



Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-06-29

They always have parts that I need

"Prompt delivery, easy to navigate their site"

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Rep reply posted 2023-07-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your endorsement! Thank you so much for taking the time to give us feedback.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-06-27

. It worked

"I salvaged from the new part all I needed to repair my old lg ice maker. It’s working great"

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Rep reply posted 2023-06-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Your Name
Customer Correspondence Team


Verified
5/5

2023-06-27

Quick and Correct

"It was easy to find the part and was delivered quickly. This is my third time ordering from this company. The installation videos are extremely helpful."

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Rep reply posted 2023-06-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We'll be there for you next time, too! Thank you for letting us know how much you liked our services.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-06-27

Very helpful.

"Although they didn't have the right part I need for my old crown stove, they made returning what I ordered very easy and generously referred me to another dealer who might be able to help."

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Rep reply posted 2023-06-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your review. Thank you for writing this review.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2023-06-25

Very good company to order original parts for Appliances.

"I ordered a heating element and thermostat kit for my old Whirlpool dryer.
I also needed the timer; and it came in time, but was the wrong part.

I re-ordered the timer according to the whirlpool part number and it should be correct.
Appliance Pros refunded me the shipping charge on my credit card!! Wow! :-) I am impressed!
Thanks Appliance Parts Pros -- You really live up to your name and listen to your custo

I recommend this company for replacement parts.
"

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Rep reply posted 2023-06-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Hello Kevin,

Good morning. We apologize that you ordered the wrong part due to our website. We have issued a refund back to your credit card for the shipping label. Please allow 3-5 business days for this refund to show on your account. Have a great day!”