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Product & services pricing
4.03/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.10/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2023-04-13

Helpful site and quick service!

"Super fast! We couldn't be happier with the easy to navigate website - helping us to diagnose the issue. As promised they shipped out the part on the same day. We got it so fast. THANKS!!!"

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Rep reply posted 2023-04-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy to serve!


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-04-13

Refrigerator actuator replacement

"Right part; quick delivery; good video instructions; easy installation "

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Rep reply posted 2023-04-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


We appreciate that you chose us for your appliance repair needs. We're so glad that you found our repair videos helpful!


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-04-13

Great service

"Parts were delivered on time. Excellent video made installation easy "

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Rep reply posted 2023-04-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


We're so glad that you found our repair videos helpful! We are happy you chose us to help you to get the correct part needed in repairing your appliance.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-04-13

On Time On Budget

"Ordered refrigerator light switch. Arrived quickly and on budget. Extremely satisfied customer."

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Rep reply posted 2023-04-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are happy to hear you benefited from our services.
Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-04-12

Received what i order in great time.

"Great!!!!! Recieved in great time and condition."

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Rep reply posted 2023-04-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We hope the repair was successful.
Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-04-12

Placed order and received it the very next day.

"Replacement was made with great success."

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Rep reply posted 2023-04-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-04-12

Perfect diagnosis

"Customer service recommended appropriate parts need to fix my Bosch Axxis washer. Perfect. Lighting fast parts deluvery. Saved hundreds of dollars with the diagnostic help. Bravo!"

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Rep reply posted 2023-04-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-04-12

Got it right the first time.

"Everything was great the item came a day early right. Item everything is great will buy from this company again. "

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Rep reply posted 2023-04-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-04-12

Dishwasher

"needed parts, you had them. Fit was perfect and easy ordering. Will use again."


Rep reply posted 2023-04-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-04-11

UPS

"UPS lot packages and they rendered the problem right away."


Rep reply posted 2023-04-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy to hear you benefited from our services.
Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-04-10

High quality, fast shipping.

"It took about 1/2 hour to replace the hoses. No leaks."


Rep reply posted 2023-04-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Kayla
Customer Correspondence Team


Verified
4/5

2023-04-06

The parts I ordered in just days

"I made two orders for parts for my clothes washer. It was making an awful noise but I decided to do the least expensive fix first, since the agitator dogs in my machine were worn out. Alas, it was not to be. I had to do the expensive fix to get rid of the noise. The parts came within 3 business days of when I entered each order. The on-line videos are very useful, although Matt skips steps sometimes. I only gave APP 4 stars because the on-line chat "experts" don't really sound like experts. One "expert" told me that " ... the orientation of the anti-rattle clip did not matter ... as long as it was there ...". I could look at the design of the clip and tell that the orientation of the clip did, indeed, matter. I have engineered for over 4 decades so I was able to finally determine the proper orientation of the clip."

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Rep reply posted 2023-04-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy everything worked out. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-04-10

A real person who answered all my questions

"I was so relieved to have someone who took their time helping me order parts for my broken dryer. "

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Rep reply posted 2023-04-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. We are happy you chose us to help you fix your appliance.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
4/5

2023-04-08

Thank You ! APP

"All parts delivered promptly, got the repair job done fast.
I am baking again !
"

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Rep reply posted 2023-04-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear that the repair went well. We aim to please!


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-04-08

The Real Deal

"Selected and sold me the part that actually fixed the problem!"

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Rep reply posted 2023-04-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear you benefited from our services. Assisting you is our focus!


Kind Regards,
Vickie
Customer Correspondence Team”