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Product & services pricing
4.03/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.11/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2023-03-28

Correct and fast delivery

"Very fast after order made "

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Rep reply posted 2023-03-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We hope the repair was successful.
Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-03-27

Dryer filter

"fast delivery, perfect fit.."

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Rep reply posted 2023-03-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. We are happy to hear that the repair went well.

Kind Regards,
Chris
Customer Correspondence Team


Verified
5/5

2023-03-27

Dryer wheel replacement

"Easy to find the correct part. Link to video was very helpful. Easy repair and saved a bunch of money."

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Rep reply posted 2023-03-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We appreciate your endorsement!

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2023-03-27

Good service, fast shipping. A+++

"Good service, fast shipping. A+++"


Rep reply posted 2023-03-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
1/5

2023-03-27

Shipping Fast, Part BAD

"Ordered part. Shipping was fast. Installed. Stil did not work. Contacted tech support. They indicated was another more exprenisve part. Continued to troubleshoot and determined part purchased was bad. Contacted your company, part support to ship today."

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Rep reply posted 2023-05-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I am very sorry that the part received was defective. It looks like we have spoken with you regarding your experience and set up a replacement order under warranty and the reshipment has been received. We hope the repair went well! Please let us know if you have any further questions or concerns.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2023-03-27

Great Service

"Had to order parts for the ice maker. Parts delivered fast, and saved me a ton of money DYI"

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Rep reply posted 2023-03-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2023-03-26

All worked fine

"Ease to fix and all worked fine.... Thqaks"

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Rep reply posted 2023-03-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. Congrats on the repair.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2023-03-26

Fast delivery

"Ordered Friday afternoon received it Monday afternoon "

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Rep reply posted 2023-03-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. We hope the repair was successful.

Kind Regards,
Chris
Customer Correspondence Team


Verified
5/5

2023-03-25

Good website

"Appliance Parts Pros was an easy website to use. I was able to identify what part I needed without any trouble, and they shipped it right away. (And they're cheaper than Am**zon!) Now I just have to figure out what to do with it."

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Rep reply posted 2023-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


Thank you for choosing AppliancePartsPros.com. Assisting you is our focus!


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-03-25

No Issues

"Fund what I needed. Shipped in an acceptable time. Even had a video available to do the job.
110% satisfied.
"

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Rep reply posted 2023-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're so glad that you found our repair videos helpful! We'll be there for you next time, too!



Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-03-25

Perfect fit

"GE drain pump , perfect fit , delivered earlier than expected, awesome "

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Rep reply posted 2023-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear that the repair went well. We are happy to serve!


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-03-25

Great service and price

"Great customer service. Really helpful. I didn’t have the model but they helped me to get the part. Highly recommended "

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Rep reply posted 2023-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


We aim to please! We appreciate that you chose us for your appliance repair needs.



Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-03-24

Great experience

"The staff for customer service was great and ensured that I ordered the correct part for My Heavy Duty Kenmore Washer 80 series. I knew I needed dog bones but did not know what size they assisted me on that part. I had one more part to order and had a picture which they told me the name vacuum breaker. It was easy to order the parts and just wait for the parts to be delivered.
Last night I replaced the parts and used my washer to wash my clothes. I love the videos so you shows you what you need to do and what tools to have too. Somehow my parts got missent and delayed but I ordered on Thursday and received the parts on Tuesday.
"

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Rep reply posted 2023-03-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We're so glad that you found our repair videos helpful!


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-03-24

All was good

"Ordered the correct part a, reviewed the installation video, and installed the parts when they arrived.
All went well.
"

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Rep reply posted 2023-03-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


Thank you for taking the time to share your experience. We appreciate that you chose us for your appliance repair needs. We are happy everything worked out.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
3/5

2023-03-24

late delivery

"paid for 2 day delivery and still waiting 4 days later....."


Rep reply posted 2023-03-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


Thank you for taking the time to share your experience with us. Once you get a chance, we have emailed you regarding your delivery experience. We apologize for any inconvenience this situation may have caused.

Kind Regards,
Vickie
Customer Correspondence Team”