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Product & services pricing
4.03/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.10/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2023-04-08

Water/ice dispenser pad.

"I ordered a water/ice dispenser pad and got it fast. When I changed it I had trouble with the circuit board. Their service help line people helped me and got me the information I needed to get it going. They’ll be my fist choice from now on."

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Rep reply posted 2023-04-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


We are here to serve! We look forward to helping you with any future appliance repair needs you may have.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-04-07

I ended not using the part!

"Part come on time but I never used it. Set it back, had to pay for the shipping. It was worth it to have it on hand just in case I needed it. "

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Rep reply posted 2023-04-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate that you chose us for your appliance repair needs. Thank you for using our site and for your feedback.


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-04-07

Washer parts

"It's never as easy as it looks, but it is fixed and running!"

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Rep reply posted 2023-04-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy everything worked out. Thank you for choosing AppliancePartsPros.com.



Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-04-06

Satisfied customer

"I ordered a set of knobs for our stove top and they were delivered as promised and on time."

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Rep reply posted 2023-04-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We'll be there for you next time, too! We appreciate you taking the time to leave us positive feedback on your experience.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-04-06

Awesome!

"I ordered online, my item arrived on schedule and was exactly what I needed!"

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Rep reply posted 2023-04-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. We are happy everything worked out.
Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-04-05

These guys are amazing!

"The video was very informative. Price is right on the parts. I was able to replace both sensors in my fridge and it's working like a charm!"

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Rep reply posted 2023-04-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy everything worked out. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-04-05

Great Service

"The replacement part came promptly and was easy to install. "

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Rep reply posted 2023-04-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. We hope the repair was successful.
Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-04-05

My favorite go to for appliance parts

"Not only are the parts delivered timely but there are great videos for installation."

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Rep reply posted 2023-04-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We hope the repair was successful.
Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-04-04

Came earlier than expected

"The unit wasn't the one needed, still have the problem"


Rep reply posted 2023-05-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We hope your repair went smooth and your unit is up and running with no further issues. Thanks for allowing us to assist you during your repair needs!”


Verified
5/5

2023-04-04

Awesome

"A little bit hard to replace but got them change"

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Rep reply posted 2023-04-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Your feedback is much appreciated.
Kind Regards,
Kayla
Customer Correspondence Team


Verified
4/5

2023-04-04

Replacement Vegetable drawer for refridgerator

"It could have been easier to select the proper part number but luckily I found the order from a few years ago when I replaced to the other drawer and used that part number.
"

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Rep reply posted 2023-04-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. Parts are model number specific. If you ever need help locating parts we do have our toll-free number listed on our site. We are happy you were able to find the part you were needing.
Kind Regards,
Kayla
Customer Correspondence Team”


Verified
5/5

2023-04-04

Great service. Easy and super fast delivery

"Very good . It was super fast"

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Rep reply posted 2023-04-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We appreciate your review. We enjoy hearing from our customers.
Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-04-04

Great Selection and Information

"The site has exceptional resources to help DIYers diagnose and select the right part for the repair. Their library of topics and experiences from people who have shared their experiences, plus the expert-led videos available are top notch and a great service to those choosing to handle the repair themselves for whatever the reason is. They have an unmatched selection at very competitive prices. I go here first when I have an issue and almost always come away with the right solution at a great price! "

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Rep reply posted 2023-04-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement! We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-04-04

Easy Peasy

"My youtube search brought up an AppliancePartsPros video. The video was pleasant and simple and clear, so I went to the company's website. It was easy to find the part I needed. I bought it, and it arrived in perfect condition within just a few days. By following the video, I was able to make the minor repair myself."

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Rep reply posted 2023-04-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy to hear that the repair went well.
Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-04-03

Excellent customer service!

"First time buyer, part delivered was defective. Contacted customer service via email around 530 pm, by 615 they called me, shipped another part which was perfect! Would use them again because of the customer service!"

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Rep reply posted 2023-04-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We are happy everything worked out. We appreciate your endorsement!
Kind Regards,
Kayla
Customer Correspondence Team