"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"My youtube search brought up an AppliancePartsPros video. The video was pleasant and simple and clear, so I went to the company's website. It was easy to find the part I needed. I bought it, and it arrived in perfect condition within just a few days. By following the video, I was able to make the minor repair myself."
"First time buyer, part delivered was defective. Contacted customer service via email around 530 pm, by 615 they called me, shipped another part which was perfect! Would use them again because of the customer service!"
“Thank you for sharing your feedback with us. We are happy everything worked out. We appreciate your endorsement!
Kind Regards,
Kayla
Customer Correspondence Team
”
"Their website is quite user friendly and contains lots of drawings to ensure you are ordering the correct part."
“We appreciate you taking the time to leave us positive feedback on your experience. We appreciate your review.
Kind Regards,
Chris
Customer Correspondence Team”
"I ordered and received a part that did not fit. My error. Your phone assistant was very kind and helpful in telling me that there was no part now to fit where this part should go. My microwave is 14 ears old. The gentleman was everything someone would wish to have help from. Thank you.
"
“Thank you for taking the time to share your experience. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Chris
Customer Correspondence Team”
"They worked great! Easy to install."
“Thank you for sharing your feedback with us. We are happy you chose us to help you fix your appliance.
Kind Regards,
Chris
Customer Correspondence Team”
"It was easy to find my parts especially when you don't know what it is called. Shipping a little pricey though."
“Thank you so much for taking the time to give us feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Chris
Customer Correspondence Team”
"I purchased to items. One arrived; but the other apparently is discontinued however wasn't stated so at time of purchase."
“Thank you for taking the time to share your experience. I am very sorry that the other part has been discontinued, and it was not indicated on our site. We rely on the manufacturer to provide the parts; unfortunately, once our stock is depleted, we can no longer obtain the parts.
Kind Regards,
Chris
Customer Correspondence Team”
"Your customer service was excellent and very helpful with the concern I had with your product. She resolved the problem in no time. I was very pleased. "
“Thank you for taking the time to let us know how we did. We are happy everything worked out.
Kind Regards,
Chris
Customer Correspondence Team”
"This is the second time I've ordered, and both times the shipping was really fast. This time was even faster than the last time. Parts were perfect fit so I'm very pleased and recommend them AppliancePartsPros highly. Best place to go for DIY appliance repairs."
“Thank you for sharing your feedback with us. Your comments are most welcome. We are happy you chose us to help you fix your appliance.
Kind Regards,
Kayla
Customer Correspondence Team
”
"I had to end up replacing both boards on my dishwasher. Two separate orders arrived overnight and the video links for install were great. Back up and running"
“Thank you for sharing your feedback with us. We are happy everything worked out.
Kind Regards,
Kayla
Customer Correspondence Team
”
"they came in fast and went on easy, will use you again when needed."
“Thank you for sharing your experience. Your comments are most welcome. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Kayla
Customer Correspondence Team
”
"The parts are exactly what I needed. The website to help me pinpoint what I needed was spot on. Thank you"
“Thank you for taking the time to share your experience. We are happy you found us. We hope the repair was successful.
Kind Regards,
Kayla
Customer Correspondence Team
”
"Found the parts easily. They came in a few days. Easy to install "
“Thank you for sharing your experience. We are happy everything worked out.
Kind Regards,
Kayla
Customer Correspondence Team
”
"The microwave door handle arrived within two days. I was disappointed that there were no instructions on how to replace. had to find a YouTube video to see that."
“Thank you for leaving a review. I am sorry you had an issue regarding replacing the handle. We do have some instructions on replacing the handle listed on our site unfortunately the manufacturer normally does not included instructions with the parts themselves. We are happy you were able to get the handle replaced.
Kind Regards,
Kayla
Customer Correspondence Team
”
"Very good pictures and descriptions of parts I needed. Saw a video on how to install. Delivery was timely. Thank you."
“Thank you for sharing your feedback with us. We are happy to hear you benefited from our services.
Kind Regards,
Kayla
Customer Correspondence Team
”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you for taking the time to share your experience. We are happy to hear that the repair went well.
Kind Regards,
Kayla
Customer Correspondence Team
”