"The item I ordered did work, which is great. And I appreciated how easily I reach an actual person in customer service. That was so nice, because they were friendly and tried to help. Unfortunately, they did not have access to any information beyond what was listed about the item. Ultimately, my main criticism is that the info on the items is almost non-existant, which makes it risky to place an order. The fact that everything turned out okay does not make up for how much extra work it took to research the item, which would not have been necessary if some basic specs were listed. Ultimately what made me chose this seller is their return policy. "

"Ordered a replacement vent for my microwave. Part had to ordered from the manufacture and that took about a month. Once the part was received from the manufacturer, it was promptly shipped via UPS and I received it the next day. Perfect OEM fit."

"Excellent. Parts fit. Fast delivery. Thanks!"

"Applianceparts.com and posted a video on YouTube with instructions on how to repair my washing machine.
I went to the site and ordered the part which was promptly delivered within three days. Great service and a positive experience.
I had checked GE appliance parts, and they didn’t even offer the part. I found that odd as it was an easy part to replace.
Thanks to applianceparts.com"

"Ordered the part and it arrived in three days. No instructions inside the box and they quickly e-mailed me the instructions. Very friendly and helpful. I know who to contact next time I need a part."

"I needed to return a part and customer service made it extremely easy. "

"Able to identify part and order easily "

"Parts came quickly and fit perfectly"

"Appliance Parts Pro delivered! I am very impressed. The only complaint I have and the reason for four stars instead of five is the shipping. I live in Alaska and the only shipping option available to me by Appliance Parts was overnight FedEx, an increase in the cost of the item by about 50%. There are more than one way to ship to AK than Fed Ex and other options should be made available.

Steve"

"Part fit like a glove super service "

"Took some research to find these items. Appliance Parts Pros.com had them and shipped in a timely manor at a reasonable price. Saved a couple hundred dollars by repairing versus replacing the appliance. Installed the parts and the appliance works as designed."

"Ordered parts that we supposed to fit all GE refrigerators----- didnt fit mine! called and talked to person who reordered parts. Told they would email me return shipping labels. Never got them so it cost me $74+ to return the ill fitting parts. In total I spent over $400 to get the correct parts. that was return shipping and the overpriced parts. Not happy and will not recommend Appliance Parts to other people. Will not use these services ever again!
"

"I replaced the freezer door switch and the ice maker started making ice. "

"Got the part quickly, it was correct and worked beautifully"

"If these guys weren't around, we'd be spending a lot more money. Very reliable service, delivery, and customer support."