ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.02/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.10/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
3/5

2023-03-13

Refrigerator parts and technical information

"Everything was good. Bought a icemaker had further problems. Michela was great in answering my question."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-03-12

Great company and products

"AppliancePartsPro has come through for me in every instance, over the years. They deliver quality products when they say they will, and they arrive on time. Can't do better than that!"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2023-03-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2023-03-12

Stove Top Grates

"Easy to find what I needed and they delivered the correct grates for my stove top. Very happy with my experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-03-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2023-03-12

Every Time I Order They Are Awesome!

"They ship so fast that I got my most recent order in 2 days- I paid the minimum for standard shipping. The parts are actual manufacturer OEM original, in brand new packaging, with good/great prices, and great videos.

I don't leave a lot of reviews, but I do every time that I'm asked for AppliancePartsPros just because my I'm so happy to have a simple, reliable, trustworthy source for parts and information.

I recently made the mistake of ordering a part from searspartsdirect.com because of price, and of course it was too good to be true, and they really screwed me- they wouldn't refund the full amount for a part they didn't even actually have even though their website said 'In Stock' or 'fast shipping' or something like that.

Do yourself a favor, avoid the headache, and just order from these guys.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-03-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you chose us to help you to get the correct parts needed in repairing your appliance.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2023-03-11

Very pleased to have found you!

"Got my new stove burner in just a few days. Going to be ordering the new drip pans soon. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-03-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're happy to help! We enjoy hearing from our customers.


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2023-03-11

Kenmore dishwasher repair

"The part fit perfectly and your online instructions on how to install it made it a breeze. Thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-03-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Assisting you is our focus! Congrats on the repair.


Kind Regards,
Vickie
Customer Correspondence Team


Verified
4/5

2023-03-11

Great Company

"Products were great, shipping was very fast but the shipping costs were high."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-03-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback.
Thanks for letting us know.



Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-03-11

Super company

"They called me to talk about the dryer issue and to make sure I weasel getting the right parts. Wish me luck! Going to start project tomorrow "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-03-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:


We are here to serve! We hope the repair is successful.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-03-10

shipped quick, product is great quality~

"Pleasantly surprised the quality of this gasket!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-03-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We'll be there for you next time, too!

Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-03-10

Awesome experience

"I like how this company gives you the information you need to properly fix your appliance. The parts arrived quickly and packaged well. Parts were correct for the repair. My dishwasher works better than it has in years! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-03-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your endorsement! Thank you for choosing AppliancePartsPros.com.



Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2023-03-09

Oven element

"Ordered my part on a Tuesday evening 9 pm and received and installed it on Thursday. Was a little bent out of shape, but after bending into shape, works fine. Very pleased with service."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2023-03-08

Excellent

"Item shipped the same day I ordered."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-03-08

Excellent Customer Service

"Easy parts pages to follow off the schematic, two day delivery. Highly recommend"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-03-07

Nice Website and Quick Delivery

"Ordered a new circulation pump for a Whirlpool dishwasher which arrived quickly and fit perfectly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-03-07

Great & quick service

"Our heating element on our old oven shorted out, so got on this page, found what we needed, ordered it & it arrived within a couple of days.
My husband was able to remove the old & instal the new!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges