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Product & services pricing
4.02/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.10/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2022-12-28

Helpful and quick shipping

"Shipped quickly, online repair tips very helpful."

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Rep reply posted 2022-12-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We are happy everything worked out.

Kind Regards,
Matthew
Customer Correspondence Team”


Verified
5/5

2022-12-28

Great Customer Service

"I called because there were a few models and I didn't want to order the wrong part. I was greeted by someone on the phone who was very friendly and helpful, which made the ordering so very easy. She even gave me the choice of doing it online or with her and I chose her since she was very nice. I would absolutely order again from this company. Even with the holiday, it still was delivered pretty quickly. "

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Rep reply posted 2022-12-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matthew
Customer Correspondence Team”


Verified
5/5

2022-12-28

Arrived on time and worked as promised

"Very pleased. Will definitely use again."

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Rep reply posted 2022-12-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Matthew
Customer Correspondence Team”


Verified
5/5

2022-12-26

As usual: easy to order and quick to ship

"Having used this site any number times over the years, it's my go-to when an appliance breaks or needs a part replaced. Easy to find with exploded diagrams and always reasonable prices (assuming the manufacturer is too)."


Rep reply posted 2022-12-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your repeat business! Thank you for letting us know how much you liked our services.
Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2022-12-27

excellent, quick service

"Appliance Parts quickly identified the part I needed, and shipped it immediately, so I received it the next day, even at Christmas time."

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Rep reply posted 2022-12-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate that you chose us for your appliance repair needs. We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
4/5

2022-12-27

Item arrived in timely manner

" item hasn't been installed yet, but the part was easy to find on the website & priced appropriately compared to other brick & mortar appliance parts stores"

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Rep reply posted 2022-12-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are glad you liked our services. Thank you for choosing AppliancePartsPros.com.
Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2022-12-27

The Best

"We have an older oven and this site was recommended to me by a friend. I ordered and 3 days later my oven heating element was here and a perfect fit! Service is awesome! Thank you "

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Rep reply posted 2022-12-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy you chose us to help you to get the correct part needed in repairing your appliance. Thank you for taking the time to review our site.
Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2022-12-26

Received parts very quickly

"Have used them before and I keep coming back. "

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Rep reply posted 2022-12-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your repeat business! Thanks for the nice review. It means a lot.
Kind Regards,
Brent
Customer Correspondence Team”


Verified
3/5

2022-12-26

Not delivered on time but charged

"I was charge for an overnight delivery, but my package was delivered two days later"

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Rep reply posted 2022-12-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I am sorry your order was not delivered the next day. This was ordered right at our cut-off time for shipping on Friday. I will get you a refund for the shipping charges of $33.02. This will go back to the card you used when you placed the order. We do apologize for any inconvenience this might have caused.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2022-12-26

delivery

"was happy to have the part delivered so quickly....thanks
"

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Rep reply posted 2022-12-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We'll be there for you next time, too! Thank you for completing the feedback form.
Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2022-12-25

Washer Belts

"Easy to locate parts and quick response. New belts did the trick. Thanks"

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Rep reply posted 2022-12-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are glad you liked our services. We appreciate you taking the time to leave us positive feedback on your experience.
Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2022-12-25

On time!

"Exactly what was described"

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Rep reply posted 2022-12-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We'll be there for you next time, too! Thank you so much for taking the time to give us feedback.
Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2022-12-25

The best professional Parts Company

"Easy, fast, and competitive what can i ask for? "

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Rep reply posted 2022-12-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate that you chose us for your appliance repair needs. Thank you for taking the time to review our site.
Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2022-12-22

Great Job

"I needed to replace the refrigerator door and ice maker door gaskets. I picked this company because the schematics of the various sections were really great and allowed me to easily pick the part I needed. The ordering process was simple and straight forward. What I did not expect was how fast the parts made it to me. I had the parts in my hand in I believe was 2, maybe 3 days. The parts looked good and fit like a glove, no not OJ's glove. I have bookmarked their site in case I need more appliance parts in the future."

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Rep reply posted 2022-12-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy you chose us to help you to get the correct parts needed in repairing your appliance.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2022-12-22

As advertised and on time!!

"Just what we needed on when we needed it!"

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Rep reply posted 2022-12-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy everything worked out.

Kind Regards,
Chris
Customer Correspondence Team”