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Product & services pricing
4.02/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.29/5
Customer service:
4.10/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2022-12-14

Exact replacement

"Part arrived as stated and the video was a big help."

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Rep reply posted 2022-12-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We are happy to hear you benefited from our services.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
4/5

2022-12-14

"good service and good price."

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Rep reply posted 2022-12-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2022-12-14

Spring’s arrived

"Our 31 year old Whirlpool range popped a spring on one of the hinges. These folks not only had the correct factory spring, but it was a lot less expensive (40%).
Ordered two springs and had them in a couple days!
"


Rep reply posted 2022-12-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matthew
Customer Correspondence Team”


Verified
5/5

2022-12-14

Very Pleased

"Fast delivery, good price, easy installation"

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Rep reply posted 2022-12-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We are happy everything worked out.

Kind Regards,
Matthew
Customer Correspondence Team”


Verified
5/5

2022-12-14

Replacement electric range control part

"Easy guide to identify failed part of electric range temperature control plus fast delivery of correct part and installation video. I saved the cost of a service call and repair labor. I recommend Appliance PartsPros.com"

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Rep reply posted 2022-12-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are happy to hear you benefited from our services.

Kind Regards,
Matthew
Customer Correspondence Team”


Verified
5/5

2022-12-14

Delivered the correct part with fast shipping!!

"The baking element on our stove failed. Appliancepros had it in stock and it was shipped the same day and arrived less than 2 days later. Cannot ask for more."

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Rep reply posted 2022-12-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. We are happy to hear you benefited from our services.

Kind Regards,
Matthew
Customer Correspondence Team


Verified
5/5

2022-12-14

Wake up dryer!

"My dryer stopped working and I was hopeful that the problem was a bad starter switch. I ordered the part, it was delivered promptly, a friend installed the new switch but sadly the dryer would not start. I had 16 years of great service and so, I did purchase a new dryer.
I did save the part and will decide what to do with it.
Appliance Parts Pros was most helpful from start to finish. Reasonable prices too.
Thank you APP!
"

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Rep reply posted 2022-12-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Matthew
Customer Correspondence Team


Verified
5/5

2022-12-13

Quick service and reasonable price

"Good experience. Item as expected, delivered quickly and at fair price."


Rep reply posted 2022-12-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy to hear you benefited from our services.

Thank you for writing this review.


Kind Regards,
Vickie
Customer Correspondence Team


Verified
5/5

2022-12-13

Goto for any appliance repair

"I'm 70 years old and have contacted Appliance Parts Pro multiple times for numerous appliance repair jobs. They ALWAYS come through. Not to mention the greaat customer service and informative videos they provide. Thank you, I have save hundreds if not thousands of dollars.

Yah APP!!
"

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Rep reply posted 2022-12-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your repeat business! We appreciate you taking the time to leave us positive feedback on your experience.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2022-12-13

Pros that deliver

"Site is loaded with good info for the DIYer.
If you get helped by one of the site monitors who field questions, you will be treated well.
It helps if you are proactive on your problem and not just a whiner!
"

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Rep reply posted 2022-12-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy you chose us to help you to get the correct part needed in repairing your appliance. We appreciate your feedback. Thanks for letting us know.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
1/5

2022-12-13

broken

"Two parts came broken on delivery"

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Rep reply posted 2022-12-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I am sorry two of the four modules arrived broken. I just called and left a message. If you can provide pictures of the broken parts and we will also need the model and serial number of the fridge. I have sent you an email, if you can reply to the email with that information then we can either reship you two more modules or get you a refund on the two broken modules. Please let us know how you would like to proceed in the email.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2022-12-13

Would buy from again

"Fast service, part fit, time will tell :)"

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Rep reply posted 2022-12-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy you chose us to help you fix your appliance. Thank you so much for taking the time to give us feedback.

Kind Regards,
Brent
Customer Correspondence Team”


Verified
5/5

2022-12-12

Saved me a ton! Fast shipping!!

"I have no experience with appliance repair. Our fridge control panel started having issues, then stopped working completely, so no light on, no ice etc. I contacted an appliance repair company who quoted me "AT least $450", to replace panel and "whatever else....". I found this site, googled it, then decided to order a panel. Video instructions were invaluable. I was able to replace the panel myself, and now the fridge is back to working again!!! I can't believe the fair prices, helpful videos and selection. I will definitely return here for any other appliance issues I may have."

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Rep reply posted 2022-12-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We are happy to hear that the repair went well.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2022-12-12

Came very quickly

"So far waiting to replace the drain hose, so I don't know yet how it will work. Tomorrow it is scheduled."


Rep reply posted 2022-12-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Matt E
Customer Correspondence Team


Verified
1/5

2022-12-10

Safe,quick,correct supplier

"I sure it was as good for them as for me"

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Rep reply posted 2022-12-12
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I do apologize for any inconvenience this situation may have caused. We have attempted to reach out to you regarding this order. If there is anything we can do to assist you with any issue to this order please give us a call at 877/477/7278.