ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.02/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.29/5
Customer service:
4.10/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2022-12-10

Switch gone bad

"Took picture of model number
Looked up on site found part watched repair video
Ordered 10 minutes
Delivered 2 days
Installed 20 minutes back to being hot
Thanks
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-12-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience.

We'll be there for you next time, too!

Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2022-12-09

Excellent

"On time and exactly what I ordered "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-12-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We are happy you chose us to help you fix your appliance.

Thank you for sharing your feedback with us.



Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2022-12-09

Dishwasher part

"The part I ordered was the correct one and now I have an operating dishwasher again! Cheaper than buying a new one "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-12-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We look forward to helping you with any future appliance repair needs you may have.

Thank you for sharing your experience.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2022-12-09

Just the best!

"Online or staff contact you always get what you need to do the job. Self help videos are a real plus to boost your skills. I’ve used this company multiple times and they’ve always been prompt with delivery and part quality. No other reason to shop elsewhere. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-12-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're so glad that you found our repair videos helpful!

We appreciate you taking the time to leave us positive feedback on your experience.


Kind Regards,
Vickie
Customer Correspondence Team”


Verified
5/5

2022-12-08

Great experience

"Part we needed received on time and worked properly "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-12-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy to hear that the repair went well.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2022-12-08

Always as expected

"I order from these guys all the time for all our appliances. Easy site to cross reference models to oem parts and always timely delivery!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-12-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2022-12-08

Good Quality Products

"It was easy to lookup appliance and using the diagram I was able to order the parts I needed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-12-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We hope the repair was successful.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2022-12-07

quick service

"delivered on time and right part"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2022-12-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. We appreciate your review.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2022-12-07

Quick delivery and correct part

"Ordered a replacement part for my dishwasher. It was delivered within 3 days and it was the correct part. Excellent service. Will definitely use them again and highly recommend them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-12-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Matthew
Customer Correspondence Team”


Verified
5/5

2022-12-07

They were great. Great staff easy to talk to love the video to show me how to do it.

"They shipped my product in a day and a half. Best service ever."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-12-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. We are happy to hear you benefited from our services.

Kind Regards,
Matthew
Customer Correspondence Team"”


Verified
5/5

2022-12-07

Fast and accurate

"I ordered a specific part that the company said was the correct part for my washer and assured me quick delivery. Both turned out to be absolutely right, and at a really good price. I will absolutely use Appliance Parts Pro again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-12-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy you chose us to help you to get the correct part needed in repairing your appliance.


Kind Regards,
Matthew
Customer Correspondence Team”


Verified
5/5

2022-12-06

Great service

"They saved my Thanksgiving dinner!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-12-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We'll be there for you next time, too!

Kind Regards,
Matthew
Customer Correspondence Team”


Verified
5/5

2022-12-06

Great selection & swift shipping

"Got the oven rack needed and it was received well within the 7-9 days it was scheduled to ship/arrive.
Check 'em out if you find a part missing and they have it.

I'll be a lifelong patron after this one......because being cheap via eBay a couple of times cost me more in the return
shipping.

You down with APP, yeah you know me..........
With APP, we got it right the first t-i-m-e.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-12-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Matthew
Customer Correspondence Team”


Verified
5/5

2022-12-06

Dryer clip

"Was exactly the same as original part for function and size "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-12-07
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We are glad you liked our services.

Kind Regards,
Matthew
Customer Correspondence Team”


Verified
5/5

2022-12-06

"Fast service, the video was excellent and greatly helped the repair."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-12-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're so glad that you found our repair videos helpful! We appreciate your feedback. Thanks for letting us know.

Kind Regards,
Brent
Customer Correspondence Team”