"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Correct i.d. of the parts, good access to exploded diagrams, quick shipment, reasonable price, delivered on-time. Good job, I will use your service again. "
"The site was easy to navigate and find exactly the part we needed - a certified Whirlpool part. We received the package the very next day! "
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I purchased a spring and plastic sleeve for my fridge, size is less than a quarter and spent less than $10. Spent $10 for shipping and items sent in a box the size of a cantaloupe, it could have gone in a standard envelope for less than $1 dollar. Parts work great, fridge door closes just like new."
“Thank you for sharing your experience and are glad to hear that your repair was a success! We apologize for any inconvenience our shipping cost or policy may have caused. We strive to ensure we are providing the best pricing in all aspects for Do-It-Yourselfers budgets. In addition, we constantly work with our freight providers to provide the most cost effective shipping prices.
”
"Even though the parts I bought did not solve the problem, I will definitely use Appliance Parts Pros again when I need specific parts for my appliances. I ended up needing a new motor for my dryer therefore I made the decision to start over with a new one. The videos were also very helpful and made the process much easier. The parts I ordered were delivered in 1-2 business days which is amazing. Great service all around!"
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"My part showed up very promptly, as specified.
"
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"purchase was easy, shipping was fair, the part was damaged when it arrived had to work on edge of seal to straighten before install"
“Hello,
I apologize the part arrived damaged. It sounds like you were able to get the part installed and your appliance up and running. If you have any issues with this part or on future orders with us, please give us a call at 1-877-477-7278 or you can chat us at our website: http://www.appliancepartspros.com/. We’re here to help 6 days a week.
Kind Regards,
Johnny
Customer Correspondence Team”
"Good price , fast shipping, and wife happy, that what counts. Thanks, Ray"
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Excellent! parts were perfect!!!"
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Item exactly as described. Fast shipping "
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Salesperson who helped me when I messed up my order was so very helpful. We also appreciated the video that explained how we could install the part ourselves. Good people here."
“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Service and promptness were excellent. Prices were outrageous. I bought before shopping around and paid the price for it literally. The Ice level power control boards were $280. Not knowing any better, I thought well that's what they go for. I was shocked when I found the exact same control boards on Amazon for $23.47!!!! "
“Hello,
We pride ourselves on having the most competitive pricing for all parts that we sell. We apologize if our pricing didn't meet your expectations. While I understand you may find a lower price elsewhere, what separates us from our competition are the additional bonuses we offer. All of our parts do come with a 365-day warranty. We also provide free resources, such as our repair tutorial videos, tech sheets, and free advice from our Parts Pros six days a week. Thank you for your understanding and for using AppliancePartsPros.com.
Kind Regards,
Shane
Customer Correspondence Team
”
"It's one of the better websites for parts, love how they have the search features and how you can find the parts you need by the problem you have. And super fast shipping. Longtime customer, and will continue to be! "
“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Originally received the wrong part. Contacted Customer Service, had the correct part the next day."
“Thank you so much for taking the time to give us feedback. We are glad you liked our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Ordered burner switch for a older Jenn-Air stove top and the new part looked nothing like the old switch? Technical assistance was great and I was glad I purchased from a company that gave support!"
“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Very quick parts delivery and extremely good videos for repairs."
“Thank you for using our site and for your feedback. We'll be there for you next time, too!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”