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Product & services pricing
4.03/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.09/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
1/5

2022-07-17

"I have not received my order yet"


Rep reply posted 2022-08-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I apologize for the delay waiting for your order. I do show that your order was delivered on 7/18 using our Economy Shipping method, which is the most affordable but also the slowest. If that is not the case, please let us know and we can help to resolve the issue.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-07-16

Parts + Instructions -- Perfection

"Came thru once again. Website easy to navigate. Straightforward, intuitive selections. I've used them for dishwashers, stoves, microwaves, disposals. Instructions provided make me feel I know more than the folks at my local brick & mortar "appliance parts" business. Granted, the bar is set pretty low. They should be your Go To site for appliance parts."

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Rep reply posted 2022-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-07-16

Washer part

"Order the part on Friday afternoon. Part arrived 11:00am. I had a installed in 15 minutes and we were doing laundry by noon. I was impressed!"

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Rep reply posted 2022-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-07-16

Great company

"Delivered earlier than expected "


Rep reply posted 2022-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-07-16

Slow, but Ok

"FedEx Smart Post is slow , but the part eventually got here. Part was hard to find, but Appliance Parts Pro had it."

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Rep reply posted 2022-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-07-15

I have found a company I can trust with all my future appliance repairs.

"Well, my project was so simple I finished it in less than 15 minutes. I never needed any help but I do appreciate the support and protection if anything was to go wrong. I will definitely come back."

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Rep reply posted 2022-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-07-15

the right parts arrived as committed and at a great price. my second purchase with the same great results!

"the title says it all
the right parts arrived as committed and at a great price. my second purchase with the same great results!
"


Rep reply posted 2022-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-07-14

Parts order

"Fast,on time delivery service "

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Rep reply posted 2022-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-07-14

Great inventory, good prices, easy order processing, keep up the great work!

"Easily found the parts we needed. Online diagrams made the process quick and error-free."

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Rep reply posted 2022-08-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2022-07-13

wrong part delivered

"Even though I gave the model number and serial number of my fridge the wrong part was delivered. Now I have to return it."

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Verified
5/5

2022-07-13

Keeping things cold

"Refrigerator freezer seal tore, researched by mfg and ordered a new seal. It is a perfect fit and my ice cream is frozen again.
"

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Rep reply posted 2022-08-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-07-12

OUTSTANDING

"The part came early and works perfectly."

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Rep reply posted 2022-08-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-07-12

They came through!

"AppliancePartsPros had a replacement refrigerator-door handle in stock when all the other parts places were saying "no longer available." They got it to me in just a few days. Great experience. And their customer service people are friendly and helpful."

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Verified
5/5

2022-07-11

What service should be!

"Find the part I need, place an order, the correct part arrives before I expected it. What more can I say. Thank you."

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Verified
5/5

2022-07-11

Prompt!

"Fast service, and the part was just as described and worked perfectly."