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Product & services pricing
4.03/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.09/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2022-06-28

Your company only delivered the part I ordered.

"No other experience. Unless you are able to place the washer overflow tray in place."

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Rep reply posted 2022-07-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-28

"always a great experience "

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Rep reply posted 2022-07-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-28

Fast Shipping

"Parts arrived in 3 days, easy to find on the website."

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Rep reply posted 2022-07-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-28

GE Monogram Inverter

"Videos were very helpful to troubleshoot problem with my GE Monogram refrigerator. I ordered an inverter that came promptly and problem was resolved !!"

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Rep reply posted 2022-07-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-27

Just what I needed

"It was OK. Great and fast service"


Rep reply posted 2022-07-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-27

Arrived fast and worked well

"I'm happy with the part and it arrived on time, sooner actually."

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Rep reply posted 2022-07-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-27

Part fit perfectly and video was very helpful

"
Part fit perfectly and video was very helpful
"


Rep reply posted 2022-07-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2022-06-27

Part on back order

"I ordered part online and was not told on back order until next day. I have been waiting over a week now and it is still on back order."

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Rep reply posted 2022-07-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. I apologize that you weren't informed that your part was on backorder. You will not be charged until your order ships, though you may see a hold on your card, and you can always cancel if you find the part elsewhere.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-27

Perfect replacement

"The element in my electric oven burned out and we were able to find the needed replacement. The replacement arived in a timely fashion and fit perfectly.
Thank you. You save the day!
"

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Rep reply posted 2022-07-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-26

Saved me hundreds

"The videos were great and very helpful. Maybe have a possible trouble shooting section (like I had with my thrust bearing c-clamp) to speed up DIYers like myself"

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Rep reply posted 2022-07-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-25

Excellent selection

"I searched more than 15 places for to repair parts for my refrigerator. I could not find them anywhere. Then I stumbled upon this company and they had everything in stock. They shipped on Friday afternoon and the parts were here Sunday morning. Extremely pleased with the service"

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Rep reply posted 2022-07-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-25

It works properly now

"I would never belong to a club that would have me as a member.G.Marx"

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Rep reply posted 2022-06-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Same.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-24

Silverware basket GE Dishwasher

"The silverware basket degenerated to the point that knives would drop through and block the dishwasher rotating sprayer.
Went to AppliancePartsPros.com and quickly - less than 5 minutes - located the correct replacement part. The part was priced fairly and available for quick shipment. Ordering was easy. The entire process took less than 10 minutes.
AppliancePartsPros.com shipped the product the same day and I received it the next day. Way better service than I was expecting.
"

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Rep reply posted 2022-06-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-24

Fast and accurate

"Right part at a decent price"

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Rep reply posted 2022-06-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-24

Knowledgeable and efficient customer service!

"Very efficient in assessment of the appliance problem, provided the appropriate part information and sent right away. The part arrived without installation information, so I called customer service and the technician provided schematics via email with instructions on how install the new part. Installing only took about 15-20 minutes once we had guidance."

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Rep reply posted 2022-06-30
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”