ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.03/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.09/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2022-07-06

Electrolux clothes dryer filter

"I needed a spare for when my filter gets cleaned in the dishwasher. The filter is top rack, dishwasher safe on a "normal" cycle. I'm never without a filter."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-07-05

Blinding Delivery Speed

"Great website. Love click the schematic module. Didn't expect to see the part I ordered for at least a week and would have been very happy with that, but it arrived something like two days after I ordered it. Hats off! My only hope/request is that you pay your work force a solid living wage and remember your employees are your equals, your fellow countrymen and women.
Management and owners sometimes forget that it's people on the ground make the business what it is. Hoping not to need a bunch of stove parts anytime soon, but when I do, I'll order from AppliancePartsPros and I'll be sure to recommend you.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-07-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-07-05

Parts came in quick for my freezer drawer repair.

"Shipping was more than the cost of the actual part! Small part came in a huge box which probably added to the shipping cost! Other than that part fit perfectly and price for the actual part was also good..
Everything done on line, you just need to know how to zoom in on a schematic and make sure you’re looking at your correct model..
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-07-05

Dryer Heating Element

"The part went in as expected. Working great. Much better than the Amazon part I ordered. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-07-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-07-05

The Old Maytag Dryer

"Our 1986 LDE213 Maytag Dryer was rumbling.. the fan was done,ordered the blower fan,and it came the next day..then noticed a 4" long hunk of the heater element was broken off...New element came the next day and she's drying like a champ again...The parts arrived so fast... "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-07-04

AMAZING SERVICE!

"I ordered a refrigerator shelf from another company giving them clear size measurements. It arrived the wrong size (their fault!) The cost to me to receive it was over $10 and the same to return it! I re-ordered the shelf, this time from AppliancePartsPros. It arrived in perfect condition, the right size and promptly. I was so pleased that I called their Customer Service to order a 2nd one. Their Customer Service lady was so polite, so helpful and shipped my shelf to me arriving the next day. Five stars for AppliancePartsPros is NOT enough! "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-07-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-07-03

Lawn Mower Repair

"The part was not in inventory. Very hard part to find. They did an awesome job of doing what they could to find it. No luck. Money was refunded very quickly. Will do business with these folks in the future. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2022-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.
.......................................................................

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-07-03

Excellent

"Ordered a part had it in two days "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-07-03

Quick response from AppliancePartsPros

"I found a difficult-to-find part at AppliancePartsPros. Ordering was simple, and the correct part arrived promptly."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-07-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-07-03

Soap tray perfect match

"Excellent website. Finding part was rasy"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-07-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-07-03

Excellent service dept.

"Excellent service department, with unbelievable fast shipping! I spoke to a really helpful representative that found my part for me, I put the order in, and it was delivered the Next day! Thank you"


Rep reply posted 2022-07-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-26

Best prices I’ve found for OEM parts.

"Really helpful and knowledgeable, sale staff and technical support is among the best I ever had. I’ve been a customer for over 5 years and will continue to be a customer for many years to come. Much better as far as prices and in stock items than any other online or local suppliers that I’ve tried. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-07-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-29

Got parts, got it fixed

"Found YouTube video and got it done! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-07-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-29

Perfect execution

"Order arrived as promised. Videos are very helpful. Parts are reliable."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-07-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-29

Very good service

"Thank you, rhw Prt was exactly what we needed. Saved us ton of time and money. I am glad such service exists."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-07-01
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”