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Product & services pricing
4.03/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.09/5
Return/Replacement policy:
4.05/5
Featured Review


Verified
5/5

2022-06-18

Service

"Great customer service from everyone.
Got the ice bucket and auger next day.
Easy install, now we have clean ice!
Thank you for everything.
"

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Rep reply posted 2022-06-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-18

Excellent - the real deal!

"This was the 2nd time the Damper Control Assembly failed on our Jennair French Door refrigerator. The 1st was handled through an extended warranty policy. I watched the repair tech, and he assured me I could do this repair myself - then told me that the assembly does have a history of repeatedly failing.
When it started to go bad again (sounds like a rattly old car with bad tappets) I found this companies video on YouTube and saw how easy it was to do. I compared the parts price on the Jennair website, ordered from AppliancePartsPros and did the repair myself in about 15 minutes. Honest company, great assistance from sales and detailed DIY videos. Thanks to all!

"

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Rep reply posted 2022-06-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-18

Really fast delivery & great customer service

"8:00 am: We woke up one morning with our freezer motor not working. We watched an appliance parts pro video and knew we could handle the job.
8:30: we ordered the parts
9:40 the next morning the parts arrived and thanks to the video the job was finished by 10:00am.
Our food didn't even begin to melt they were so fast (and thanks to a bag of ice). They saved us hundreds in not hiring an electrician to come do the job, and thousand+ in not buying a new appliances. You guys are the best
"

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Rep reply posted 2022-06-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-17

Far exceeded expectations

"Ordered a refrigerator door basket on a Thursday and it showed up at my door Saturday! Better than Prime used to be. Thanks. "

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Rep reply posted 2022-06-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-17

Quick service and reliable parts.

"A.P.P had the part I needed and was able to get it to me in 24 hours.
Tyvm!
"

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Rep reply posted 2022-06-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-16

Right part-Fast delivery

"Went to the website and quickly found the part I needed. Part was in stock and shipped the same day as promised. The part was a drop in replacement for the original."

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Rep reply posted 2022-06-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-16

Easy and efficient

"Part fit perfect and delivery was early…nice doing business"


Rep reply posted 2022-06-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-15

Dishwasher Fix

"I was so excited to find I could repair my dishwasher with just a few new parts. The upper tray / middle water spray arm bracket had cracked. It was really a quick fix with the parts. I was able to look up my model # and order the parts I need, fix myself! :)"

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Rep reply posted 2022-06-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-15

Dryer belt

"I was a right parts and great online support."

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Rep reply posted 2022-06-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-15

Ice maker

"It was easy fast and the part fit the way it should but most of all it was delivered in record time thanks so much "

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Verified
5/5

2022-06-15

Always quality parts and customer service from Appliance Parts Pro

"Ordered the part, came right away. FedEx lost the part in shipping. I called and they verified FedEx had lost the part, then they sent a new one right away.
Appliance Parts Pro will continue to be my "go to" parts distributor.

Thank you
"

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Rep reply posted 2022-06-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-15

EXCELLENT EXPERIENCE WITH APPLIANCE PARTS PROS

"It was easy to locate the correct part for our refrig and shipment was quick. I was successful in removing the broken handle and replacing with the new one. "

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Rep reply posted 2022-06-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-15

What you want with a parts supplier

"Appliance Parts did a great job of helping me locate exactly which parts that I needed for my refrigerator and their technical person even found a service bulletin that had a repair kit available that naturally Appliance Parts had in stock and I received it in 2 days. It worked well."

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Rep reply posted 2022-06-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-14

GTWN4250M1WS

"QUICK SERVICE, FACTORY PART & BEST PRICE"

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Rep reply posted 2022-06-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-06-14

I love this company!

"Parts Appliance Pro is one of the very few companies I deal with that always surpasses my expectations with expert support, informative video content and fast delivery on high quality, fairly priced parts. I'm guessing I've saved over a thousand dollars in the last few years by relying on their expertise and accuracy with matching parts to my old (17 years) Frigidaire refrigerator. Thank you for your valuable support and vast inventory of parts!"

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Rep reply posted 2022-06-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”