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Product & services pricing
4.02/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2022-04-21

Service

"Easy to find part needed
Good price
Great shipping time
Item working great
"


Rep reply posted 2022-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-20

Washer diy repair

"Got the correct part and the video was spot on! Thanks. "

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Rep reply posted 2022-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-20

Great service

"Part for my Dishwasher arrived within 24 hours of my placing the order. Excellent service!!!"

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Rep reply posted 2022-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-20

Refrigerator Door Bin

"Arrived before the promise date and a good value for a low price."

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Rep reply posted 2022-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-20

Great Video Support

"The part for my dish washer came quickly and was what I ordered. The biggest factor was the great video support on how to change the pump.... It was accurate and had just right amount of detail. I was dreading the job and had put it off, but was done in time to catch Jeopardy.... probably 30 minutes start to finish. "

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Rep reply posted 2022-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-20

real good

"I called , you sent , i installed, and it was good !"

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Rep reply posted 2022-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2022-04-20

Expensive Shipping and Handling

"$11 to send me a 25 cent piece of plastic is a bit greedy"

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Rep reply posted 2022-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We apologize for any inconvenience our shipping cost may have caused. We strive to ensure we are providing the best pricing in all aspects for Do-It-Yourselfers budgets. In addition, we constantly work with our freight providers to provide the most cost effective shipping prices.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-19

Excellent service and fast delivery

"Part fixed the problem and video was very helpful"

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Rep reply posted 2022-04-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2022-04-19

SIDE BY SIDE ICE REPAIR

"Staff was pleasant and helpful. Delivery was exceptional. Thank-You"

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Rep reply posted 2022-04-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2022-04-19

Still Waiting

"Waiting over 1 week for part to be delivered."

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Rep reply posted 2022-04-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. I apologize for the slow delivery of the part. Unfortunately, the item was out of stock when you placed the order, so it went on backorder while we waited to receive more stock from the manufacturer.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2022-04-19

Jrev

"Amana cooktop model ACC3660AS

Part Spark module WP31962701

This installation is more difficult than shown in videos using a range. First with gas/electricity off, disconnect the gas supply from the cooktop. Then lift entire cooktop from the cavity and place on the counter top. Then remove the frame to get access to the part. Reverse steps.
"

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Rep reply posted 2022-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-18

Top Service and Products

"Appliance Parts Pros always helps ID the right part, help with installation vids, ship fast, with great pricing."

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Rep reply posted 2022-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-18

Part availability was good. Part arrived within 2 days. Overall experience was great.

"Part availability was good. Part arrived within 2 days. Overall experience was great."

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Rep reply posted 2022-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-18

Always perfect

"The parts always fit and the videos show you how to replace the parts your self. "

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Rep reply posted 2022-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-18

Great experience

"Had a great experience. Fast shipping. Exact replacement part. Easy to find part on website. Helpful video on installation. Saved a lot of money doing it myself."

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Rep reply posted 2022-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”