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Product & services pricing
4.02/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2022-04-25

Delivery was Quick

"Delivery was Quick, Part fit like a glove."

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Rep reply posted 2022-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-25

Top notch

"Excellent service good prices and a fast shipper."


Rep reply posted 2022-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-25

Easy to DIY

"They made it easy to purchase the right parts for our dryer and the video showing the replacement made it easy to do it myself. They shipped everything promptly and I had the parts in a couple of days. I would recommend buying from AppliancePartsPros.com and I will definitely buy from them if I need another appliance part."

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Rep reply posted 2022-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-24

Parts came on time and were a perfect fit.

"A great resource for do it yourself mechanics."

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Rep reply posted 2022-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-24

Installed a Oven Sensor Assmebly

"I am extremely pleased with Appliance Parts Pros. I received my part two days early. Everything was included. I installed it just like the video demonstrated. It took me about 45 minutes - only because I took my time making sure I did everything right. It is a gas oven. Afterward I cleaned and washed the floor behind the stove and then cleaned the crude (of 20 years) off the two sides of the stove and made them look like new. I then reopened the gas line, carefully put the stove back in place, put the racks in and the oven door back on, turned the circuit breaker back on, tested the oven and it worked. PTL.

I have used Appliance Part Pros on about a half a dozen projects and they have all been as successful as this one. I am very pleased.
Charlie Hearn

"

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Rep reply posted 2022-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-24

Exactly what I needed

"The website was well designed, and with the clear schematic, I was able to identify the broken part for replacement. "

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Rep reply posted 2022-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-24

Easy, fast, fits

"It was easy to find the part on the website, but I confirmed I was looking at the right part before ordering (via chat).

I had the part in just 2 or 3 days, it fit perfectly, problem solved.
"

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Rep reply posted 2022-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-23

washer hinge

"Got the right part fast. What more could you ask for."

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Rep reply posted 2022-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-23

KitchenAid Oven side trim

"Part was shipped promptly and I received it quicker than promised. Product was as described and packaged to prevent damage. "

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Rep reply posted 2022-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2022-04-22

Overnight received three days late

"Ordered one.Thursday for Friday delivery, received on Monday. Issue may have been the fault of FedEx. Additionsl one day delivery charge was refunded."


Rep reply posted 2022-05-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I am very sorry that your part did not arrive in the shipping you paid for! We have issued a refund for the shipping costs in the amount of $31.97, and this should show on your account in approximately 3-5 business days. If you need any further assistance please let us know and we will be happy to help!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-22

Fast service

"Large selection, fast service"

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Rep reply posted 2022-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-21

Exceeded Expectations

"The part was exactly what I needed. Website made it easy to compare measurements. Customer service rep at "Chat" took the time to find the answers I needed, even checking another source to be sure. Package arrived intact and on time. I will definitly use
this company again!
"

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Rep reply posted 2022-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-21

received on time .

"UPS delivered later than normal but still same day as promised."

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Rep reply posted 2022-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-21

Broken Oven Door Outer Glass

"Before finding this site, I had looked at other sites and couldn't tell if the replacement part would fit my model. I had no problems finding the right part I needed that would fit my model. It also provided a video of what tools I would need to replace it and also step by step instructions on how to replace it.

Definitely would use this site if I ever have to find other appliance replacement parts.

Also, the part was shipped in incredibly fast time.
"

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Rep reply posted 2022-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-21

Great Service

"Website was easy, price was fair, and delivery was quick. This was the 2nd time using this company and would recommend them to anyone. "

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Rep reply posted 2022-04-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”