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Product & services pricing
4.02/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
4/5

2022-04-15

Good job

"Very easy to use I will use it again "

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Rep reply posted 2022-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-15

Great place to shop parts

"It's always great to deal with appliance parts pros. rarely do I find a part out of stock. If it, is they usually find it and get the parts in quickly. I've dealt with Appliance parts pros. for years. Can't say there is a better place to find your parts. Shipping is also quick, the products are spot on and the customer service is excellent. "


Rep reply posted 2022-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-15

Happy Customer

"Part was as described. Shipping was fast. "

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Rep reply posted 2022-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-15

Quick, easy, and just what we needed!

"We needed a dryer part and found it quickly, ordered it easily, received it fast, and it was exactly what we needed! Thank you!!"

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Rep reply posted 2022-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-14

Great part, straightforward repair!

"Got the right part quickly, and the repair was reasonably easy to do!"

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Rep reply posted 2022-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-14

clothes washer installation

"The guys were polite and efficient."

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Rep reply posted 2022-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2022-04-14

Two day delivery was once again, not two day delivery.

"Normally, Appliance Parts Pros has the items needed for most repairs. I needed a thermal fuse for a dryer, which they had. I paid for two day delivery which should have placed the delivery on a Friday. It was delivered on a Monday. Additionally, the " out of stock " items I wound up needing were very overpriced compared to other sources. I wound up buying a complete kit ( thermal fuses, limit switches, element) from Amazon for about $30 which was far less expensive than APP's thermal fuse and alleged two day delivery. The kit I bought, if broken down into components and purchased through APP, would be more than the dryer is worth. APP is no longer my first stop for appliance parts queries. "

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Rep reply posted 2022-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us feedback on your experience. I apologize that this experience didn't live up to your expectations. To help rectify the situation, I have refunded your shipping cost. I hope that this helps a little to restore your faith in us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-14

Great assistance . . . in vain

"Trying to save my dryer which had stopped heating. Ordered parts that did not solve the problem. Received instruction on how to use a multi-meter in order to check fuses instead of ordering new parts. Thank you Michael Bondi. However everything checked out fine and there must be an electrical issue in the setting timers. Not worth replacing and I ended up getting a new dryer. APP allowed me to return the parts.
Best group of folks to work with. Will always turn to them for my appliance repair needs.
"

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Rep reply posted 2022-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-14

g o o d

"had what i needed sent it right out"


Rep reply posted 2022-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-14

Great Customer Servive

"I went on line and order the parts that I needed. I call to verify some information and the Customer Service Agent was very deligent and he verified the parts were the correct parts. I had a great experience and will use them again should the need arrives."

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Rep reply posted 2022-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-13

GE Display Board

"Part has been on backorder for at least two months at other vendors. I cancelled the back order and ordered at Appliance Pros and received the part in 3-4 days and price was better than competitors! Will definitely use Appliance Pros in the future. "

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Rep reply posted 2022-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-13

Service

"Quick service, part easy to find. "

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Rep reply posted 2022-04-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-13

REPLACE ORIGINAL PARTS

"FABULOUS ORDERING PROCESS WITH QUICK RESULTS AND FAST SHIPPING."

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Rep reply posted 2022-04-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-04-13

D.W. Sonoma California

"As always, outstanding!! Tech support has always been great, fast delivery... Zero complaints!!!!
Would never consider anyone else for appliance parts!!
Thank You
DW
"

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Rep reply posted 2022-04-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2022-04-13

Site was not working properly

"Found the part that I wanted ordered it turn on the second part I didn't know I needed it till later I'm tried to order that one cannot get it to go through so what do the different place to get it"

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Rep reply posted 2022-04-25
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. I apologize that our site wasn't working properly when you tried to place your order. If you ever have trouble placing an order, you can call us seven days a week at 1-877-477-7278 and one of our agents will be happy to help.

Kind Regards,
Cheryl T,
Customer Correspondence Team”