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Product & services pricing
4.01/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.08/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
4/5

2022-02-06

fixed my stove

"looked up the stove, they had a nice pictorial that showed the parts I needed . Found the parts I needed and placed the order and received them ahead of the predicted delevery date ."

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Rep reply posted 2022-02-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-02-06

Putting the house together again.

"We have been in this house for over ten years and the appliances came with it. My kids managed to break whatever they touched. Now that they’re leaving, one by one, I can put my house back together!"

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Rep reply posted 2022-02-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-02-06

Fast delivery - helpful video

"Ordered Thursday at 5 pm. Parts were delivered on Sunday at noon. The assembly sequence is a bit complicated. Having the video included with the invoice was really appreciated. "

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Rep reply posted 2022-02-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-02-05

Dryer Parts

"Wonderful! The parts came in the mail super quick! And I was updated on the shipping every step of the way. Very impressed and will be supporting Appliantpartspros with future parts purchases. Also really like the informative videos!"

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Rep reply posted 2022-02-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-02-05

Great Company

"Ordered the wrong part initially to repair our dishwasher door. They accepted the return and we ordered correctly based on their you tube video. Now it’s fixed!"

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Rep reply posted 2022-02-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-02-03

Appliance Parts Pros is awesome!

"I searched Youtube to find a video to repair my 2008 electric range. I came across Simon's Appliance Parts Pros video and decided to check out their website. A.P.P.'s website made it easy to find the part and part number. I placed my order on Sunday around 3:00 p.m. and my parts arrived the next day! I was impressed! I went back to the video and had both parts in within 15 minutes. I will recommend Appliance Parts Pros to everyone I know!

Sincerely, Joanne
"

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Rep reply posted 2022-02-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-02-03

Review of ordering experience

"Once I found the model number, finding the broken part name & number, ordering was a “piece of cake’s. The correct part arrived within a week. It was easy to install thanks to the instructions on their web site."

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Rep reply posted 2022-02-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-02-03

Just what I needed

"I needed a dishwasher part, a broken plastic part for the door. The blow out pictures showed me the part I needed. The price was reasonable and I got the part in 2 days."

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Rep reply posted 2022-02-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-02-03

EASY FAST SERVICE

"EASY TO FIND THE PART I NEEDED AND THEY ARRIVED SOONER THAN I EXPECTED"

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Rep reply posted 2022-02-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-02-03

The part arrived

"It was the right part, and I am pleased. Thanks!"

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Rep reply posted 2022-02-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-02-03

Great service

"Ken went above the call of duty and researched the item I needed - including making sure it was in stock - and making sure it shipped out promptly. He gets a super star A+ rating!"

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Rep reply posted 2022-02-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-02-02

Delivered as promised

"Part arrived as promised, installed almost as easy. Would have liked a schematic
sent with part
"

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Rep reply posted 2022-02-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-02-02

Excellent service as usual

"Ordered repair parts for my 15 year oldwashing machine, all were in stock and received in 2 days. Excellent service as usual and excellent repair Videos. "

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Rep reply posted 2022-02-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-02-02

Great experience

"Picking out piece online, paying online and getting it so quickly is "A great experience ""

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Rep reply posted 2022-02-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2022-02-02

Freezer seal

"I accidently ordered the incorrect part....I made the mistake. Your easy return policy was very helpful. I got the right part and it worked perfectly!
"

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Rep reply posted 2022-02-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”