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Product & services pricing
4.02/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2021-12-14

Talk about fast delivery!! - And this is during a pandemic!

"Appliance Parts Pro were the only company I could find that had the part I needed IN STOCK and not price gouging.

Their delivery was faster than I had expected. Overall a wonderful experience. Highly recommend.
"

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-13

Great service

"Right part, right away. It came sooner than expected."

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-12

Dishwasher part

"I didn’t know what was wrong with my dishwasher, but after watching a few videos on YouTube, I figured out what I needed. I ordered the part I needed from AppliancePartsPros and got what I needed. I got it installed and everything is working great. Much cheaper and better than replacing the dishwasher. "

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2021-12-12

Total waste of $

"Well the part I ordered doesn’t fit but other than that! "

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I apologize that the part doesn't fit. You can reach out to us at 1-877-477-7278 to set up a return and get assistance finding the correct part for your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2021-12-11

After determining what I need, I ordered from Appliance Parts Pros

"After ordering I was surprised to get the next day. It fits perfect and just what I needed. "


Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-11

Quick and easy

"Was able to locate the parts needed to make the repair easily on the website. Ordering was a breeze and the delivery was quick."

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-11

Excellent service.

"Part arrived before estimated date. Fixed my non working ice maker."

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-10

Drawers

"I ordered on line. It took me a bit to find the right drawers for my refrigerator. The sent them right out and they fit perfectly. Great job!"

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-10

Great service

"Ordered parts, came the next day. Missing some pieces, called and they were delivered the next day"

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2021-12-10

JennAir switch 12002125 from AppliancePartsPro.

"The replacement switch arrived in good time. Since it fits several products I was a little disappointed that there were no instructions or wiring diagram included."


Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-09

Great to deal with A+A+A+A+

"Fast Shipping great price and on time"

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-09

Appliance Parts Pro's come through again!

"Very good how to videos, and fair pricing!!"

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-09

LG ice maker replacement

"Excellent experience. It was the correct part, delivered on time and fixed problem"

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-09

Perfect fit

"Looking to replace my oven door gasket, the Users Guide parts list didn't show the part number. I looked on the GE website but my old oven model wasn't listed. I did a Google search for oven door gasket on my oven model number and AppliancePartsPros came up. I texted them to verify and they assured me it would fit. Price was reasonable and I placed my order. The part arrived a few days later and installation took less than 10 minutes after viewing several YouTube videos. I'll definitely check out AppliancePartsPros for my next parts replacement. "

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-09

Amazing

"I waited three months for this part from sears and it never came. They charged me knowing it was on backorder. I ordered it from you and it came two days later. It was great!!"

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”