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Product & services pricing
4.02/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2021-12-08

Microwave Turn Table

"Shipment was prompt and the part as expected."

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-08

Good Customer Service

"Ordered the wrong part. They found the right one, took the wrong one back. (I had to pay shipping) But got what I needed."

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-08

Great place to shop for your appliance repairs

"Great customer service and after sale support. Highly recommend for all your appliance repairs. Great and fair prices and fast shipping."

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-07

Very Good Vendor for Appliance Parts

"This vendor is the best when it comes to appliance parts online advice, videos, etc. I have saved countless dollars and time using their services and advice. Their parts are high quality with quick delivery. Their online videos with installation tips are the best. "

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-07

LG WM2101HW

"Between the easy to use website and the helpful customer service on the 800 number, I highly recommend Appliance Parts Pro to anyone and everyone. "

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-07

Good part

"Shipping was a little slow, but it's Dec 7 so its real busy. Happy with my parts. "

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-07

Replacement module - infrared sensor for ice maker

"Received correct part quickly and repair was successful. Easy to find part on website and complete purchase."

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-07

Proper part, reasonable delivery time.

"Search for a part was easy. Cost was reasonable. Delivery not too slow or expensive."

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2021-12-07

ordered 11-19-21 to ship 1-7 days found out 12-06-21

"ordered 11-19-21 do to ship 1-7 days, found out 12-06-21 that it is not expected to ship from factory until 1-27-22 it would have been nice to know without me calling to see when my order was coming"

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I apologize for the inconvenience, but it looks like we were out of stock of the part at the time you placed your order. As soon as that part comes in, we will ship it to you immediately. I am sorry for the delay.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-06

Oven baking unit

"Ordering, delivery and installation was quick, easy and painless. Great job!"

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-06

Fast and accurate!

"Parts came quickly - were exactly what I needed. Price was also more competitive than other suppliers I researched. Dryer is now working as if it were new!!!"

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-06

Great!

"Used them several times and they always come thru!!"

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-05

Add on shelves for Whirlpool Refrigerator

"Ordered 3 shelves to add to new refrigerator. Ordered on Saturday and had the units of Tuesday. Great Service"

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-05

Fast service

"Fast delivery & very satisfied"

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-12-04

Second time a charm

"When I received my initial order I couldn’t believe what I saw, brand new part in a sealed package was missing both wheels so much for quality inspection.My experience with customer service was excellent and received the replacement part the next day thank you."

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Rep reply posted 2021-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”