"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"When I had a problem with my refrigerator, I was able to speak with knowledgeable staff about potential problems and was introduced to U-tube videos to assist in the project.
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"Finding the right part was so easy with the diagram and delivery was extremely fast!!"
“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I finally tracked down the reason for the clothes not getting clean and soap left on the clothes after the spin cycle. The plastic splines of the agitator had ground down to nothing and the drive axle was just spinning inside of it. After trying to track one down locally I decided to order from Appliance Parts Pros. They were great as always and especially this particular time, the part came in a single day and it took less than 15 minutes to replace the agitator. Happy wife again ......thanks Appliance Parts Pros!"
“Thank you for taking the time to let us know how we did. Your review was very nice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I ended up throwing parts at our dryer starting with the most obvious, the heating element. Then the components like the thermal fuse and related components in the kit. The finally the timer. In all I had it up and running in less than a week. And that with ordering parts three separate times. They came fast. Their service and shipping department has old fashioned PERSONAL PRIDE VALUES. They are now my go to parts dealer."
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Symanthia was an excellent source of help when I needed it. She was gracious, efficient and knowledgeable. All customer service personnel should follow her lead. Thank you!"
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"reseller had the kitchen aid paddles I needed for my vintage machine; placed order; shipped promptly; correct parts"
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The "how to" video was invaluable - thank you"
“You're welcome! We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"After diagnosing the problem with my Whirlpool oven, I looked up the part on-line and found AppliancePartsPro.com. I had never used this website before and found that the ordering was easy, the shipping was super fast and best of all, the site had a video on how to install the part! The oven concked out two weeks before Thanksgiving and I was concerned that it would not be repaired in time to cook for the Holiday. Two days after ordering, that part was delivered in two days and the oven was back up and running in time to cook my pumpkin pies!"
“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I ordered one replacement bin for my Whirlpool fridge. It was easy to find and the ordering process was fast.
It was delivered faster than I expected. Great job!"
“Thank you so much for taking the time to give us feedback. We are glad you liked our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"This one-stop-shop for parts and know-how is my goto. If the could improve anything it would be to ship same day as ordered."
“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"You guys are very pleasant to deal with. Your my go to guys for parts"
“Thank you for using our site and for your feedback. We'll be there for you next time, too!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Part was easy to order and arrived quickly"
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
" The fill tube of the ice maker in our fridge kept freezing solid. A Google search pointed me to AppliancePartsPro.com. I looked up my model and found a review saying this problem is usually caused by a slow leak in the valve controlling the water. I found the replacement valve and watched the installation video -- didn't look too hard so I ordered a replacement.
Installation was even easier than I expected because my assembly didn't have an extra valve and screw-on connections attached like the one in the video did. All I had to do was pull off 2 electrical connectors, pull out 3 quick-release water lines, then connect them to the replacement valve assembly. It took about 30 minutes, I spent more time than that finding the water shutoff valve out by the curb, LOL."
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Tried ordering a replacement control board for my moms washer, but they keep canceling it."
“I apologize for the inconvenience, but your order was flagging as fraudulent due to a mismatch of information on file with the credit card company. This is why we had to cencel it.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Had always been great with service and delivery "
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.
Kind Regards,
Cheryl T,
Customer Correspondence Team”