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Product & services pricing
4.02/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.31/5
Customer service:
4.08/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
2/5

2021-11-17

"Haven't received the part yet. "


Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I apologize for any delay in receiving your part. I do show that it arrived on 11/17. If that is not the case, please let us know and we will work to resolve it.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-16

Brandy was very helpful

"This was my second call. The first rep was not very helpful. Brandy Green sent me a link to the correct part and fixed my order."

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2021-11-16

Vent hood parts

"Easy and convenient. Quick delivery"

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-16

Great parts

"I received the parts in a timely manner. They fit perfectly. Was easy to put in just like reviews said. I put them in myself cause my husband was busy."

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-16

Delivered on time as advertised

"Ordered two microwave filters and were delivered on time and as advertised. "

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-16

Excellent, yet again!

"The part was in stock, it was shipped promptly, and the installation video made everything easy. This is my go-to company for parts whenever I need them."

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-16

Satisfied

"Parts came on time. My wife is happy that the refrigerator is working back to normal."


Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2021-11-16

Conflicting infomation

"The website recommended buying parts that didn't fix my dryer timer not advancing. Got complete opposite advice from two supposed pros from their website and I ended up buying parts I didn't need."

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs and we apologize for the conflicting information. We do our best to assist with diagnosis. but considering we can't be there to check out the appliance in person, it will always only be our Pros' best guesses.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-15

Replace Ignition switch on gas burner

"Received the new switch in two days. Asked for directions on how to get to defective switch and got an immediate response. Followed directions and removed pan and cover over switch. Pulled old switch off shaft, removed wires and installed them on new switch. Put switch on shaft and put range back together. My gas range was back in good order. AppliancePartsPros.com solved another problem for me."

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-15

VERY PLEASED!

"I could not find the replacement part for my older dryer in the area I lived. So I tried the internet found AppliancePartsPros & with the help from them I found the part I needed & it came in TWO days! Thank you."

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-14

Quick Delivery

"Ordered a new top for my gas range. It was out of stock (not unexpected given the current logistics issues). Got it in 3 or 4 weeks. It was at least $20.00 cheaper than other parts retailers. Decided to go ahead and replace the center burner and cap along with a broken knob on my next order. Got that order in quickly. Thanks!"


Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-14

"Found my part with ease. It arrived in a timely manner and works great"

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2021-11-14

Nothing

"Confirmed my order, no second email, no delivery, still have broken dishwasher"

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I've looked into your order and the tracking information shows that your package was delivered on 11/17. If this is not the case, please let us know and we will work to resolve the situation.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-13

On time and right part

"These guys always do a dependable job"


Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2021-11-13

Service

"Part received was as ordered. The video was very helpful in recognizing the part and how to replace. It was shipped the next day but was not received until the day after promised."

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”