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Product & services pricing
4.02/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.31/5
Customer service:
4.08/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2021-11-19

Bosh Dishwasher Parts

"Got exactly what I needed, and it was delivered promptly! These guys are the best. I enjoyed the videos too."

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Rep reply posted 2021-11-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-19

Wow! Right part, super fast delivery

"I needed a simmer switch for our electric cook top and AppliancePartsPro had one in stock. I the order first thing in the morning, paid for next day delivery and 22 hours later the switch was in my hands. Install was fast & easy, and our cooktop was operating again. Thank you!"

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Rep reply posted 2021-11-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-19

Fast Service

"Fast delivery, easy to replace part, works as new."


Rep reply posted 2021-11-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-19

Great Help From Appliance Parts Pros

"Refrigerator quit making ice. We called a repair man; while waiting I found appliancepartspros.com. The site offered video instruction on how to replace a failing part (e.g., a water valve) as well as diagnostic advice. I was able to speak with an online tech during my troubleshooting. Turns out there was no part that needed replacing; the problem was a frozen "feeding tube" for the icemaker which we were able to clear. I DID order a new filter from the site because of recommendations to do so as part of preventive maintenance. Repair man cancelled - thanks so much to appliancepartspros.com!"

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Rep reply posted 2021-11-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-19

Easy

"Had to order replacement shelves for fridge. Easy pictures to follow to make sure you order the right parts."

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Rep reply posted 2021-11-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2021-11-18

Replacement button

"This did not match the button"


Rep reply posted 2021-11-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I apologize that you didn't get the correct part. I looked into your order, and it appears that you purchased a lens, not a button. We would be happy to help you set up a return and locate the correct part that you need, however. You can chat in with us or call 1-877-477-7278.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-18

If they don’t know, they’ll find out

"I requested a new part for a new appliance. It was not known yet, but they found out what the new part number was etc. They did a fantastic job meeting my needs."

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Rep reply posted 2021-11-26
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-18

Great Business!!

"From the moment I called them to verify a part for my dryer until it was delivered in 3 days they are the best with customer service! Their website is fabulous as well! Reasonable price then any other company that I found. All around great experience! You have a customer for life! Thank you!!"

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-18

Ice maker motor

"Perfect part. Fit and worked great. "

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-18

Correct part, FAST

"Part was shipped within an hour and delivered in less than 24 hours. Awesome!"

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-17

Good price, fast shipping, right product

"Website is easy to use, makes it easier to order the right product. Very pleased "

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-17

OEM GE parts for water dispenser issue fixed my situation.

"From ordering the correct parts to shipping out on time and watching their video on the repair, I have been completely satisfied with ApplianceParts Pro."

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-17

Fast service, easy to work with, great products and price

"parts came quickly; one part I could not use. No difficulty in returning it."

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-17

Pump

"I received it in two days, it was a very easy install and it is working great!"

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-17

Right part, right price, all smooth as glass........

"I will be back. The only wrinkle was shipping took longer than I expected, but I blame the postmaster for that !!!
"

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Rep reply posted 2021-11-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”