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Product & services pricing
4.02/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.31/5
Customer service:
4.08/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2021-10-20

appliance parts

"One stop shop for my appliance repair needs"


Rep reply posted 2021-11-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-20

jenn-air range

"replaced control board, temps are now correct! "

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Rep reply posted 2021-11-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-20

Very good service

"Easy to order. Arrived as promised. Excellent service."

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Rep reply posted 2021-11-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-20

Excellent customer service

"Talked me through how to remove and replace the part in my ice maker "

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Rep reply posted 2021-11-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-20

The fastest order I ever see.

"Hi, I'm in shock. I received my order in 2 days. Usually is takes several weeks to get ordered part from repair.com. The same long from appliancepart.com. That website must be different than 2 others. I like it. "

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Rep reply posted 2021-11-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-20

Fast service and quality products

"Arrived quickly and was exactly what I needed. "

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Rep reply posted 2021-11-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-20

prompt service

"completely satisfied with their service."

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Rep reply posted 2021-11-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-19

Refrigerator drawer slide bar

"The drawer slide bar for my produce drawers arrived quickly, and is perfect! Installation was so easy, just slip it in place and put the drawers back where they belong. Thank you for fast and efficient service."

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Rep reply posted 2021-10-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-19

Very satisfied customer!

"Spot on information by using the make and model of our microwave. My background suggested the mag amp or capacitor were the problem. I ordered those two parts along with the diode and fuse on Sunday afternoon. I got an e-mail Monday morning my order was complete. My order arrived on Wednesday late afternoon as stated. After about three hours my 12 year old microwave was again working fine."

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Rep reply posted 2021-10-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-18

Whirlpool fridge

"The people I had the pleasure of communicating with were excellent!"


Rep reply posted 2021-10-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-17

Great Experience

"Was able to quickly identify the part needed to repair my Whirpool Duet washer. Part delivered quickly and the detailed installation video made the install quick and easy. "

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Rep reply posted 2021-10-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-17

Great price!

"I searched the reviews of 4 companies and your company came out best and I wasn’t disappointed. I received my 3 items very quickly and in great condition, I will definitely order from you again when our next appliance has a problem!"

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Rep reply posted 2021-10-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-16

Needed part arrived quickly.

"My appliance guy said part needed replaced, not repaired. Your price beat the other online vendors."

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Rep reply posted 2021-10-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-16

Quick response

"Very pleased with the quick delivery of parts."


Rep reply posted 2021-10-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2021-10-14

Terrible I Lost job And $$$

"Ordered part 10/05/2021 I was sent email on the 7th stating Item was shipped. Never arrived. Next day email said in transit, No delivery, Next day the 9th of October same deal. It's the 14th of October and GUESS what??? Product still hasn't arrived. Good Bye AppliancePartsPros/Amateurs.com will never deal with them again. Customer actually paid me and since item wasn't shipped I was Labeled a Thief. Oh Well lesson learned.

Cliff Adkins
"

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Rep reply posted 2021-10-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. We apologize for any inconvenience our shipping cost or policy may have caused. We strive to ensure we are providing the best pricing in all aspects for Do-It-Yourselfers budgets. It looks like you chose our Economy shipping option, which is our most affordable but also our slowest shipping option. It typically does arrive within 3 - 10 business days, but global shipping delays are affecting us as they are everyone else. If a part is needed in a hurry, we recommend choosing a faster shipping method, such as Two Day or Next Day. I do apologize for any inconvenience this situation may have caused.

Kind Regards,
Cheryl T,
Customer Correspondence Team”