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Product & services pricing
4.02/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.31/5
Customer service:
4.08/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2021-10-28

Great Service!

"I ordered a Grill Assy for my older GE microwave. The part came quickly and (after a little bit of help) got it assembled. Very impressed with their customer service!!"

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Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-28

Made it easy!

"Not only did I find the parts that I needed at lower prices than on the manufacturer's website, the DIY videos gave me the confidence to do the change outs myself. Happily, they worked perfectly!"

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Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-28

sturdy knobs

"These knobs are much sturdier than the original Frigidaire ones that keep breaking."

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Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2021-10-27

Frigidaire dryer

"finding and ordering the parts was easy with helpful guides on installation its a shame delivery took so long (STIIL WAITING)"

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Rep reply posted 2022-06-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. I apologize for any inconvenience the wait may have caused.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-27

Maytag Stove-Top Grate Pads

"Expensive ..but just what we needed ..thank you."


Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-27

Lp conversation kit for dryers

"Quick service, personal response, "

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Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-26

Worked like a charm, and allowed me to bypass the delays A&E Factory Service caused.

"After 2+ months waiting for A&E Factory Service to show up for their first appointment, I had a local tech determine the needed control board, and when it arrived, I installed it myself. "

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Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-26

all parts worked

"all parts were just as advertised and worked well"

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Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2021-10-26

Great Result

"I initially thought that I needed a new timer for my washer but went with your recommendation that the problem based on the symptoms was a lid switch. Your recommendation turned out to be correct and a lot less expensive. The video on the installation process was very helpful. The only glitch was the actual delivery date was 2 days later than originally scheduled. "

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Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-26

Oven fixed!

"Correct parts arrived on time, went right in, oven fixed!
Everyone happy.
"

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Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-25

Excellent Customer Service

"I was trying to repair a dryer that was over 10 years old. I was able to watch the videos and read about most common issues. Unfortunately I misdiagnosed the problem the first time but they happily refunded my money on the part and got me the correct part. Great customer service help that seemed very knowledgeable about appliances."

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Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-25

Fast and reliable

"Perfect fit, perfect part, fast delivery. Never a disappointment. "

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Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-25

Fast and great

"Needed new grates for my gas range. Not only did I find the replacements
at Appliance PartsPros.com the parts were better than original
"

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Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-24

Broiler replacement

"Quick shipping and accurate part. Website was easy to navigate."

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Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-24

fantastic service and prices,, as always

"I order parts here all the time, they usually have what I need in stock, and have fair prices. I LOVE the videos and support is very helpful when you need it. This is my goto place for parts and help"

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Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”