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Product & services pricing
4.02/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.31/5
Customer service:
4.08/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2021-10-04

Got just what I needed easily

"Website easy to use. Ordered part shipped immediately. "


Rep reply posted 2021-10-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-04

Easy to work with

"I used the chat function on the website to determine the right parts for my needs. The customer service was really helpful and left no doubt that I was getting the right parts for my model number. Shipping was fast and efficient."

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Rep reply posted 2021-10-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-04

Oven Temperature Probe

"As usual, OEM part delivered on time and about a 15 minute job to replace...repair complete!

The part was easy to identify from available on-line schematics. The purchase and delivery was seamless. Thank you again AppliancePartsPro from a very satisfied return customer.
"

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Rep reply posted 2021-10-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-04

Very responsive…solved my problem

"It goes to show you not all oven doors are the same. I ordered mew hinges based on a YouTube video only to learn it was the wrong model. Customer service helped me return the item and locate what I actually needed. It was quick and painless…as it should be. "

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Rep reply posted 2021-10-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-04

As advertised

"Quality parts and quick shipping. "

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Rep reply posted 2021-10-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-03

parts for refrigerator

"Parts came when expected. I had a problem putting
them in and called ApplianceParts for help.The woman
who answered was very helpful and solved my problem.
"

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Rep reply posted 2021-10-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-03

correct parts quick delivery decent prices

"correct parts quick delivery decent price"

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Rep reply posted 2021-10-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-03

Amazing!

"I received the part I ordered in record time and it was 230 v as asked for. great service! Thanks"

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Rep reply posted 2021-10-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-02

Perfect replacement

"Oem part , fast shipping, perfect fit, oven works again"

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Rep reply posted 2021-10-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-02

Ice maker

"Chat session with Sam went well. She was very knowledgeable and helpful. Very happy with "

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Rep reply posted 2021-10-06
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-02

Easy to identify the right part.

"Good pictures, a demonstration video, and the best price of all web sites I researched."

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Rep reply posted 2021-10-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-02

Great website and easy returns

"The website is easy to navigate and I can usually find the parts I'm looking for. They provide parts guide to help and assist you with locating the correct part. The biggest time saver is the videos to show you how to disassemble the appliance and replace the part. They also try to get your parts to you as soon as they can. A washer down in this household of 6 is an emergency, next day delivery is a great connivence. In addition to that the site also offers a great and easy return policy for the time I ordered the wrong parts. Definitely the goto site for the DIY repair folks! "

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Rep reply posted 2021-10-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-09-30

Great

"Easy website navigation. Fast delivery. Correct part. "

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Rep reply posted 2021-10-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-09-30

ice maker

"Very nice replacement part."

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Rep reply posted 2021-10-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-09-30

Great Service!

"Very easy t0 find the right part, easy to order, jet fast service. And most of all received the right part. Thanks"

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Rep reply posted 2021-10-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”