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Product & services pricing
4.02/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.31/5
Customer service:
4.08/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2021-11-01

Dryer heater

"Finding part was quick & easy.had video on site to show how to change. Great easy website to use "

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Rep reply posted 2021-11-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-01

Fast Service

"Exact part I needed, great price, fast service!
"


Rep reply posted 2021-11-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-11-01

Awsome experience .

"They did a follow email and phone call to make sure that my payment card wasn't used fraudulently "

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Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2021-10-31

My icemaker has not worked properly since installing them water filter.

"The icemaker has been over filling and there by not making ice as often as it should."

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Verified
4/5

2021-10-31

A Pleasant Experience.

"Online chat to identify needed parts was helpful and quick.

Happy with the transaction.

Parts arrived on time.
"

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Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-30

Great service, quick shipping

"I will always rely on APP for all of my DIY appliance repair needs.
I bought a fridge thermostat that was delivered quickly. We ended up not needing it. Return and refund was flawless.
I came back when my oven baking element went out. A new one arrived in days and it was easy to install thanks to the helpful videos.
The website gets you to exactly the part you need if you supply the appropriate information about your appliance.
This company offers a HUGE selection of parts, a very helpful search engine, helpful tips for the DIYer, and demonstration videos.
"

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Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2021-10-30

Still waiting for the item

"I believe they sent it out on the same day I ordered it but I am still waiting 10 days later I don’t believe it was their fault totally but it shouldn’t take that long to receive one little I don’t like that thank God I have another refrigerator so on that note I don’t see myself ordering from this company again l"

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Verified
5/5

2021-10-30

Freezer drawer handle repair

"I ordered. The parts and with the help of the video made the repair in 15 minutes using only a Phillips & flat head screwdriver."

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Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2021-10-30

The wrong part was sent

"Thought they sent the wrong part, they were very helpful getting it returned for free."

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Verified
5/5

2021-10-29

Just what we needed

"Part came as ordered, fit perfectly and in about 1/2 hour the dryer was working like new."

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Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-29

good service

"all good, good product,shipping and completion"

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Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2021-10-29

MY DISHWASHER PART

"ORDERED IT 10 DAYS AGO AND IT WON'T BE DELIVERED FOR ANOTHER MONTH AT LEAST SO AT THE MOMENT I AM NOT VERY HAPPY!"

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Rep reply posted 2022-06-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. It looks like the part was on backorder when you placed your order, so we had to wait on our supplier to get more in stock. I am sorry for the inconvenience the wait may have caused.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2021-10-29

definitely

"Good selection of products."

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Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-29

Part came sooner than expected

"Water inlet valve needed replacement. I ordered the part, it arrived sooner than expected, I installed it based on the video; it took me a while longer than I expected to install (a hose clamp was difficult and I did not want to break or puncture the rubber hose) but overall happy with everything and the washer so far works."

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Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-10-28

MY ORDER

"EASY TO ORDER== FAST DELIVERY== THE RIGHT PART."

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Rep reply posted 2021-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”