"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Was ordered in Colorado. Came to Henderson out side of Denver then went to Texas. Called company. They said
they don't complain until late 5 days (I guess 10 days normal time for humans). Still not here.
Worthless company. Ordered once before. Maybe before COVID infected the staff."
"called 3 times & you help me every time"
“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"This is the 5th time that I am buying from Appliance Parts Pros. They have the parts I need. The prices are good. Questions are answered promptly. Nice to deal with. Great service. Everything delivered on time, as promised. I saved hundreds doing the repairs myself. Happy to recommend!"
“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Good inventory and good service. What more to say?"
“Thank you for taking the time to let us know how we did. Your review was very nice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Always get super fast shipping and top quality customer service when ordering parts. And they usually have what I need in stock!"
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
" part fit. easy to install. fast delivery. "
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I was not familiar with dryer workings and just a little intimidated at the thought of taking one apart. The thought of wading through endless pages of parts trying to match manufacturers and the models gave me a headache. To my surprise, AppliancePartsPros.com was at the top of the list and the site was so easy to navigate that I was sure I had made a mistake (this was too easy). There was a challenge in actually putting in the new kit but I learned a technique for putting the dryer belt back on by myself. All is well, happy and satisfied customer."
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I have always been able to fine what I need and they have always been great at shipping items promptly "
“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Found what I needed with instruction video on how to accomplish replacement. Excellent!"
“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Really need part. Have not received it at present date (9-16-2021) 1023am"
“We're always striving to improve our customers' experience, so we appreciate your feedback. I apologize for any inconvenience the late delivery may have caused.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Part arrived promptly, fit perfect and easy to install. All is working great! "
“Thank you so much for taking the time to give us feedback. We are glad you liked our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Ordered electronic control board from Appliance Parts Pros because they had the best price. It arrived right on time as stated. Checked out a few online videos on how to remove and replace. Popped the old one out and popped the new one in, no problem. It's been a couple weeks now and the freezer is working great! So happy with Appliance Parts Pros!"
“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"We couldn't find this part anywhere. Searched the web and finally found it at Appliance Parts! Quick delivery and exactly what we needed. Thank you!"
“Thank you for using our site and for your feedback. We'll be there for you next time, too!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Inexperienced husband at appliance repair but a mechanic attempted this repair.LOL Research showed parts MANY parts with part numbers etc.., Too much on amazon for a non-professional. This site not only brought up the parts that were for my washer exactly but also was able to get a diagram to order all the parts. I will say they all were in stock and I received them on the day they said I would 4-5 days after ordering. They were the right parts and I will say this with their diagram etc... He put it back together without any issues. This is a very difficult and time-consuming machine. Must have patience. I couldn't be any more pleased with the service as well as the CORRECT parts in a very timely fashion!!! Will be recommending them to everyone.!!!"
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"It takes a long time to receive item "
“Thank you for using our site and for your feedback. It looks like you chose our Economy shipping option, which does typically arrive within 3 - 6 business days. We generally advise our customers who need their parts quicker to choose a faster shipping option, such as Standard, Two Day, or Overnight. I apologize for any inconvenience.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you for sharing your experience. I apologize for any inconvenience this delay may have caused. The delivery is currently scheduled to arrive by the end of the day on 9/20. If this is not the case, please reach out to us and let us know and we will help to resolve the situation.
Kind Regards,
Cheryl T,
Customer Correspondence Team”