"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Very easy t0 find the right part, easy to order, jet fast service. And most of all received the right part. Thanks"
"I received the part quickly....It was a wonderful experience to be able to look up the part I needed and with the help of a video, I was able to remove the door with the right tool and in a couple of days, make the repair in just a few minutes...Grateful.... "
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I ordered OEM suspension rods for laundry washing machine during mid-afternoon. Parts were shipped that same day and arrived at 10:00 AM on second business day. Washer is operating as if brand new. Highly recommend. Thanks to Appliance Parts Pros."
“Thank you for taking the time to share your experience. We are happy you found us.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I ordered a part for my fridge on sept. 16th and as of yesterday sept. 27th it still hadn't been delivered. I had them refund me and I ordered the part from Amazon."
“We're always striving to improve our customers' experience, so we appreciate your feedback. I apologize that shipping was so delayed for your item. I understand how inconvenient this can be.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Cindy was politely able to help me with my return providing all necessary info and requirements."
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Item was to be delivered by last Tuesday, it is now a week later and still no item.
Not sure what to expect. I get that shipping is messed up these days, but I am
getting something asking about my experience and I can't really rate it high as
delivery has not taken place as of yet. Just guessing here, but I would not have been
asked to review if they knew it wasn't yet delivered. "
“We're always striving to improve our customers' experience, so we appreciate your feedback. I apologize for any inconvenience the late delivery may have caused.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"excellent in all respects."
“Thank you for writing this review. We hope the repair was successful.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Parts were in stock (a rarity it seems these days) and delivered quickly. Had my appliance back up and humming in no time!"
“Thank you for telling us. Congrats on the repair.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Ordered on Monday, arrived Wednesday!"
“Thank you for sharing your experience. Don't forget to check us out on Facebook.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I put the model number of the range in the web site and got the right part the first time. I would shop here again!"
“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I can't tell you much due to the fact that the spanner wrench has not arrived. The last time I checked shipping it was in Tn."
“We appreciate you taking the time to leave us feedback on your experience. If you ever have any issues with an order from us, let us know and we'll work to resolve it.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Great merchant but that stupid FedEx has taken 6 days to get the package from the merchant into my state and miss the delivery date. It is now in limbo, let's see what happens tomorrow."
“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance. If your package doesn't arrive, please let us know and we wll happily look into it.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Your survey arrived before my item. Still waiting. Maybe someone other than FedEx should be considered in future. Maybe I should get my shipping charge refunded."
“Thank you for taking the time to share your experience with us. It looks like your order arrived on 9/29. If this is not the case, please let us know and we will work to resolve the issue.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The web site made the selection very easy. The delivery and packaging were flawless."
“Thank you for taking the time to let us know how we did. Your review was very nice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"My oven wouldn't heat at all. Appliance Parts website had a VERY friendly response to my problem with an analysis of probable parts that needed replaced and even included a video of how to replace the part. The replacement part arrived in about 4 days and I will be installing it tomorrow."
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Cheryl T,
Customer Correspondence Team”