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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2021-06-03

Home owner

"Excellent right part fast shipping

"

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Rep reply posted 2021-06-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-06-02

The right part

"I Found very quickly the part I was loking for, with this reseller.
Great shopping experience.
"

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Rep reply posted 2021-06-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-06-02

Excellent customer service

"Call to verify that part would’ve fit my current washing machine and was assured when shipping will take place and when I expect it to have the part excellent customer service"

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Rep reply posted 2021-06-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-06-01

water inlet vavle

"it was easy to order part see the picture and use the model number to confirm i had the right piece , thank you for the quick delivery. "

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Rep reply posted 2021-06-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-05-31

the part

"it came on time and was the correct one ( part} WE are up and running
"

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Rep reply posted 2021-06-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-05-31

Replacement Remote Control

"Perfect replacement. Worked witout any issues. Very fast shipping!"

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Rep reply posted 2021-06-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-05-30

Fast service.

"Thank you for the fast service. "

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Rep reply posted 2021-06-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-05-30

Great service

"Parts came super fast. The site has install videos which made the installation easy.
Because of Appliance Pros, I saved about $700.00 doing the repair myself.

I literally made money by shopping here.
"

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Rep reply posted 2021-06-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2021-05-30

Parts were not identical

"Parts were not identical. One had short lead causing issues. Still not working."

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Rep reply posted 2021-06-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. It may be that you did not get the correct part for your appliance, or that the manufacturer has since changed the design of the part. We would be happy to help you out with this repair. Just give us a call or chat with your appliance model number and your order number.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2021-05-29

Problem should have been solved with information provided,instead sending pictures for more delays.

"Expensive control boards should not be shipped in plastic bag"

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Rep reply posted 2021-06-03
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. I apologize that there were issues with your order. Our 365 day warranty does cover damage in transit, but we need pictures to be able to process your free replacement. I am sorry for any inconvenience this process caused.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-05-29

Exactly the part needed, delivered on time, and fixed issue in one attempt.

"Great experience, easy to search for part needed, installation video on site, timely delivery with tracking. Could not be more satisfied."

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Rep reply posted 2021-06-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2021-05-29

Don't know - have not received parts as yet?

"Is currently 8 days since shipping, and tracking says another 3 days?"

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Rep reply posted 2021-06-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. I show, based on your tracking information, that your part was delivered on 6/1. If that is not the case, please contact us and we will work to resolve the matter.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-05-29

Ice maker part

"I was amazed at how quick they shipped my part, and received the next day. Have them bookmarked for future needs."

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Rep reply posted 2021-06-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2021-05-28

Delivery Delayed

"Paid extra for FedEx overnight delivery. Order placed on Thursday - should have been delivered Friday. FedEx put it on a truck for delivery Friday afternoon but took it back to their warehouse that evening. Sat in a truck over the weekend and wasn’t delivered until Monday afternoon.

No complaints about the part. Exactly what I needed and easy to install after watching the video.
"

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Rep reply posted 2021-06-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-05-28

Correct part overnight.

"Very satisfied with timeless and correct part first time "

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Rep reply posted 2021-06-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”