"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Appliance Parts is probably the best "mail order" (love that old term) warehouse in the nation. They have what you need in OEM or a quality after-market replacements, they are super fast, their tech support is the better than any other DIY parts vendor, and (let's face it) they don't peddle junk driven by search algorithms. Thank you Appliance Parts...you make me want to be an appliance repair person for my neighbors when I retire next year."
"Ordering was easy, loved the Paypal option. Ordered after 5 pm and order was shipped the next day as promised on website, which is awesome. Some places take days to ship packages and it is totally unnecessary. The choice to ship the item via FedEx Ground would not have been my first choice. I know the delivery process is out of the hands of APP but the package took 3 days to travel 270 miles then it must have been put on a plane because the next day BOOM 1000 miles and in my town. It was also a Saturday so thought well Monday will be the delivery day, but no and my security camera dinged and it was my package being delivered on Sunday. Glad I have the security camera as the FedEx guy didn't ring the doorbell so I would have had no way of knowing the package was out there. Another reason not to use FedEx. So package two days late from what FedEx stated on website and no notification that it was delivered by a simple knock on the door. Packaging fine, product perfect, although will probably will have to return it as the diagnostics was wrong and the part was not bad so wasn't needed after all. I guess I will see later how the easy the return process is. "
“Thank you so much for taking the time to give us feedback. We apologize that the delivery process was less than ideal, though we do appreciate your understanding. Whenever you're ready to make your return, we will be glad to assist you and to help figure out what part you do need to repair your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"It was an excellent experience dealing with appliances parts pro company. "
“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Got our order really quickly. "
“Thank you for using our site and for your feedback. We'll be there for you next time, too!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"They had the part I needed in stock. Fast delivery. Easy to use web site to place the order."
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I had tried two other sources for a replacement ice maker and both had an incorrect electrical pigtail. I was beginning to wonder if this unit was discontinued or hard to find. A.P.P. was as their name implied, Pros'.
Thanks folks for getting it right. Now I have lot of ice. "
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Delivered in a timely manner.
Pain free."
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"knob broke on daily use dryer. evidently the timer gets tough to turn, breaking knob. wouldnt have guessed timer without suggestion by appliance pros. Parts came fast easy fix."
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Appliance repairmen suggested best to get a new dishwasher but with help of the common issues on the site, was able to determine which part was faulty and installed easily to fix the issue"
“Thank you for taking the time to share your experience. We are happy you found us.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Excellent Service, Super Fast Shipping, Great Website with Product Diagrams and OEM Products, Happy Customer."
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Great parts, great support videos, great customer service! Appliance Parts Pros had the parts for my Whirlpool Dishwasher and even had videos on how to do the repair! Ones stop shop in helping me and my family to get up and running! "
“Thank you for writing this review. We hope the repair was successful.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The only issue was that the parts I needed were redesigned and there were no instructions included with the parts. I needed to make a phone call to get instructions, which were not helpful, so we went to UTUBE and got the instructions and fixed the dishrack.
Thank You
Roni Bird
"
“Thank you for telling us. Congrats on the repair.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"It was very easy to look up our needed part, they even gave directions where to find it on the washer. They had the part in stock that another company was going to take almost 2 weeks just to get the part in! Very happy with the easy and prompt delivery.
Thank you"
“Thank you for writing this review. We hope the repair was successful.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"great service fast delievery"
“Thank you for telling us. Congrats on the repair.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Part delivered quickly but didn't fit."
“We're always striving to improve our customers' experience, so we appreciate your feedback. Please keep in mind that you can always return a part for a refund and we can help you find the correct, compatible part.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Cheryl T,
Customer Correspondence Team”