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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2021-06-23

Simple, straightforward, always in stock

"Excellent, streamlined service that delivers on numerous occasions for me. Thanks guys!"

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Rep reply posted 2021-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-06-23

OnTime

"Received parts on time, not installed yet. "

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Rep reply posted 2021-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-06-22

Just what I ordered

"I received the exact broiler pan I ordered very quickly.
It has already been put to good use.
I am completely satisfied. There is little more I can say except "thank you". Y. Goodman
"

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Rep reply posted 2021-07-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-06-22

Fast shipping. Good Price.

"Watched the well made video and fixed my dryer easy with simple hand tools. $26 versus a new dryer. Thank you."

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Rep reply posted 2021-06-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-06-21

glass shelf for my refrigerator

"The order was easy to admit on line and the part arrived in two days! The computer video was clear and concise. All is well. Great way to do business. Thanks"

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Rep reply posted 2021-06-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-06-21

Fast original parts.

"Fast delivery and good original parts. "

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Rep reply posted 2021-06-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-06-21

5 Stars

"Great price, fast deliver, web page great resource."


Rep reply posted 2021-06-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-06-21

Really fast shipping.

"Best part was the video showing how to assemble the parts!!"


Rep reply posted 2021-06-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-06-19

GE Refrigerator now running like new

"Had a GE fridge that was getting colder and colder on the refrigerator side. Per the AppliancePartsPro Q&A, the damper had failed. Watched the video on how to fix it, ordered the part and two days later the part arrived. I set up my iPad and ran the video again while doing the repair. Many items were a little different on my model, but after about 1 1/2 hours, I had it fixed. It’s working perfectly now!"

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Rep reply posted 2021-06-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-06-17

Replacing ice maker assembly

"I got the ice maker assembly in 2 days. Called the tech line and they were extremely helpful. Even gave me pictures on some of the steps and also gave me the tech sheet for my fridge so I can diagnose the error codes. "

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Rep reply posted 2021-06-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-06-16

Trust these guys!

"Been shopping AppliancePartsPros.com for years, and they continue to provide superior, affordable service. Parts are exactly as described, and arrive quickly. They are the definition of reliable!"

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Rep reply posted 2021-06-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-06-16

Old dryer runs like new

"When my Model TEDX640JQ1 Estate clothes dryer stopped tumbling I happened onto AppliancePartsPro website. This website made it easy to find the parts necessary to make the repairs. The website was super easy to understand and navigate. Shipping was somewhat costly but the parts arrived before I had anticipated . The website included video instructions on completing the needed repairs. Start to finish this company is legit. Thank You!!"

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Rep reply posted 2021-06-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-06-16

Whirlpool light switch

"Shipping was prompt, and packaging was adequate. Part worked as it was described. A+++++
"

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Rep reply posted 2021-06-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2021-06-15

Shipping was a problem

"FedEx screwed up the shipment of simple door switch. My package was sent from IN to Pinelles Park, about 15 miles away, in two days. I should have gotten the part from the FedEx site to my house just north of Tampa. The package was then sent to Davenport, FL the next day and then sat there for three more days as I called FedEx. The next day it was sent to Tampa and to me the following day.
The customer support at Appliance Parts Pro were nice but no help.
"

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Rep reply posted 2021-06-21
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-06-13

First-Rate Customer Service

"Part shipped and never received. Replacement part sent immediately by concerned and friendly staff."

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Rep reply posted 2021-06-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”