"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"AppliancePartsPros.com is my first choice for appliance parts. Their part look up is excellent, and the price with shipping is as good or better than other vendors. I've used them a few times over the past decade or so, and have always had a good experience."
"Kenneth V. Was great. He stayed on the line with us and helped us get the right part. Professional and kind! Parts went in and working perfectly."
“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Every time I've ordered parts I have always received the correct items quickly. The website is a pleasure to use. The website has a wealth of great information."
“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Shipped immediately. Very helpful."
“Thank you for taking the time to let us know how we did. Your review was very nice.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"We encountered a small glitch in the shipping of our part that we needed for our refrigerator. The customer service representative we got in touch with was very friendly and personable and quickly fixed the problem for us. We received the necessary part in no time! Great service! "
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Shipped as promised. Received in two days "
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Not much to say. Ordered parts received correct parts.. all is good. "
“Thank you for taking the time to share your experience with us. I do show that we issued your refund on 5/4. It may take 3-5 business days for this refund to show on your account.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Part in stock. Delivery took an extra day or so. "
“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"According to tracking it has been lost since it left Grove City Ohio for over a week. Going to ask for a refund soon. "
“Thank you for sharing your feedback with us. According to your tracking, it looks like your part arrived on 5/18. If this is not the case, please let us know and we will work to resolve the situation.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I'VE ORDERED FROM THESE GUYS BEFORE, AND IT WAS PLEASANT. THIS TIME NNOT SO PLEASANT, I PLACED AN ORDER ON 5/7/21, WITH A PROMISE TO SHIP SAME DAY. I WAS EVEN EXPECTING NNEXT DAY SHIP OUT. NOT ONLY DID THEY NOT SHIP MY ORDER EITHER DAY, THEY ALSO NEGLECT TO CONTACT ME AND INFORM ME OF THE PRODUCT BEING OUT OF STOCK (VIA ONLINE IT WAS LABELED IN STOCK). I LEARNED THAT ONLY AFTER CHATTING WITH AN AGENT ONLINE. THIS WAS TOLD TO ME ON 5/10/21, AGENT ALSO STATED SHE WOULD SHIP IT OUT THAT DAY. I DID RECEIVE AN EMAIL WITH TRACKING INFO, HOWEVER TODAY IS 5/15/21 AND GUESS WHAT STILL NO ORDER. AT THIS POINT I WANT MY MONEY BACK. I ORDERED THE PART FROM SOMEWHERE ELSE. "
“We're always striving to improve our customers' experience, so we appreciate your feedback. As a courtesy for the trouble you had with this order, we have issued a credit to your credit card in the amount of $34.21 (20% discount) for order # 12699643. Please allow 3-5 business days for this refund to show on your account. Thanks
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"My washer hasn't worked properly in 4 years and we getting ready for a move. New washer dryer set prices were ridiculous and my builder wouldn't include one. I was able to troubleshoot the problem, order the correct part and install it with help from the video. Overall all an excellent experience. My 16 year old washer is working like new."
“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I ordered my part on a Tuesday and received it on Friday and installed part and got my dishwasher up and running again."
“Thank you so much for taking the time to give us feedback. We are glad you liked our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Havnt received the part yet "
“Thank you for your valuable feedback. I looked at your tracking, and I show that your part was delivered on 5/12. If this isn't the case please let us know and we will work to resolve the issue.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"part was wrong! for my microwave"
“I am very sorry that it took so long for the part to arrive and that it is the incorrect part. We will be happy to assist to resolve this for you. Could you please provide the complete model number and the serial number of your microwave?
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Easy web site, very informative. Came quickly. "
“Thank you for using our site and for your feedback. We'll be there for you next time, too!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“Thank you for sharing your experience. Don't forget to check us out on Facebook.
Kind Regards,
Cheryl T,
Customer Correspondence Team”