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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2021-04-30

Great Support

"My defrost timer came next day. The only issue was, there was not any instructions. I used the chat support in a few minutes they had emailed me instructions. Very fast support. Great company."

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-29

Service

"Excellent service and prompt professional shipping."


Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-29

Ordering and rec'd parts and support

"Ice maker on my Frigidaire Refrigerator model FFHS2612LS1 stopped working so I ordered a water valve on 4/17//21 rec'd it on 4/22/21. Changed the part and still no ice called AppliancePartsPros and asked for some advice, the person I talked to suggested that the ice maker could be bad, so I ordered an ice maker on 4/22/21 rec'd that on 4/28/21 changed the ice maker the same day and the unit made ice. So I want to thank AppliancePartsPros for the help they gave me and shipping the parts in a timely manner,again thanks very much.

David A. Thomas
"

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-28

Service

"Two day delivery and included a DYI video."

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-28

true to their reputation, all service was first class

"true to their reputation, all service was first class. Their people are knowledgeable and courteous. Love the experience"

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2021-04-27

Gas Dryer Solenoid

"I most appreciate your YouTube lessons on “how-to”. I was able to fix my dryer confidently with information you shared on testing the probable problem sources and not fall victim to a rip-off repair cost, or a new high dollar dryer. It was indeed the solenoid(s). Of course I replaced them both and my dryer works better than it did before the apparent problem. Although your prices are a bit high, thank you for being available!"

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-27

Updating an old stove

"We recently bought an older home and the original appliances were in the house. We replaced the refrigerator but the stove looked really clean. I ordered drip pans and new elements. So very pleased with AppliancePartsPro for making this an easy upgrade! I have fixed several items by following their DIY videos. Best place anywhere to look for parts!"

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-27

Just right

"The handle is perfect, sure wish new screws had come with it,need them also.
Thanks Nancy Noland
"

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-27

Great price and shipped sooner than expected

"Very pleased to have gotten my new range hood from here. Price was significantly better than what my local appliance store quoted me. Initially it looked like I'd have to wait 4 weeks for it to arrive, but it showed up in 2 weeks instead! Very pleased!"

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-27

Ge Gas Dryer repair - All the right Parts

"It was great being able to get all the parts for less than the cost of the house call of a repair man. They were great prices and delivered in a couple days. It took me an hour to repair and replace all three thermostats in my dryer. Great place to get parts and get them quick."

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-26

Like New

"It arrived on time and was easily installed-worked great"

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-26

Easy!

"Easy to find and order the part. Fair prices and quick delivery!"

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-26

Fast delivery

"I have always received my parts within a few days."

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-26

Quick and Easy

"Was able to find the replacement bulbs for my fridge and they arrived in a couple of days as promised."

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2018-11-26

Great Service

"Appliance Parts Pros are great to deal with , they always have the parts i need and always super fast shipping."

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Rep reply posted 2018-11-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us and that we could help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”