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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2021-04-26

Oven heating element

"We have a Thermador oven mounted in a cabinet. I was concerned the part would fit, but it fit perfectly. The part came very quickly and the repair was easy. Our oven is back to working like new."

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-25

Perfect!

"Searching for and ordering the part was a piece of cake. Thanks for the excellent installation video it made a simple install worry free."

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-25

Fast Service

"I ordered my Frigidaire bin and it came right away."

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-25

Great website and service

"Their website is very well set up, and was able to quickly find replacement parts for my 30 year old ovens and cooktops. The ordering process was easy, and I received all my parts within 2 days. Items were well packaged. I am very happy with their selection and service, and would gladly recommend them. Thank you!"

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-24

Ice maker

"Part fit right in took 5 min"

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-24

Always a good deal

"They have the part I need and it was delivered in a timely manner at a good price. "

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-24

Super friendly staff with clear understanding of request

"Customer Service staff was familiar with the part we were seeking and even sent a link to a relevant video for correct installation. The originial manufacturer was not going to have the part for several months and their customer service staff, while trying to be helpful, were really not well informed. Applicance Parts had the part in stock and I had it within 2 days. Dishwasher running NOW; so much better than staring at a broken one for 3 months!"

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-23

Fast shipping and great parts!

"The parts I needed to do my own repair were easy to order at a reasonable price and were shipped out quickly. I actually received my order the nest day! Awesome!"

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-23

Appliance Parts Pro

"I ordered a new bake oven heating element for my GE stove. I received the part in 3 days, and installed it in 10 minutes. Now our stove is back in business. I am very happy with Appliance Parts Pros, and the service they provided!"

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-23

Easy and quick

"Found the correct parts and they were delivered quickly"

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-23

Part was in perfet shape

"No problem with the part. very happy with the service."

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2021-04-23

Parts were as advertised , delivery was slow ,

"the parts worked fine, waited 8 days or them to get to me. they could have traveled 300 miles so I kept looking for them an it was like they shipped them by turtle train. Oh no the carrier sent them around the world to get to me. most would send the item direct but not these guys. Started in Louisville Ky. to Indianapolis In to somewhere in Michigan finally to Ohio . Because of what I considered to be way to long to get my parts I will in the future shop elsewhere. If you eel you need something in a rush forget these guys."

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“It looks like you chose our Economy shipping option, which does arrive within 3 - 6 business days. I do apologize for any inconvenience this situation may have caused.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-23

Seal for the freezer

"We haven’t had time to put it on yet but I know it will work "


Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-23

They were so good I should have ordered 2 instead on one! Many thanks.

"They will get my repeat business for sure."

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-22

Drain pump

"Seems to work so far, part is made in China though. Never the less it was delivered on time and at a reasonable price."

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Rep reply posted 2021-05-04
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”