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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2019-11-14

Kitchen Range burner drip pans

"I've always had the best luck"

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Rep reply posted 2019-11-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2021-04-05

Freezer Supply Line

"Ordered the part, shipping was outrageous, and the metal clamp that is needed to tighten it and keep water tight was not included nor shown on any documentation within the envelope. Now i have to go to their competitor to find this part. Not really happy. "

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience with us. I apologize that you had to make a second purchase. If you ever have any questions about what is included with a part, we are available to answer questions 7 days a week.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-05

Thank You!

"My 6 yea old washing machine needed the agitator plate because the bearings around the core broke over time. I ordered the right part and it came quickly! I am able to now do wash again! "

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-05

PERFECTION!

"Perfect part! Perfect fit!! Perfect price!! Perfect service!!!"

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-04

Money saver

"I was able to fix my washer for a very low price. Thank you"


Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-04

Excellent!

"Quick shipping and excellent communication. I will order parts again . "

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-03

Quality products

"Fast delivery & quality products, ease of finding parts. "

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-03

Great product and FAST Service!

"I ordered a utensil basket for my dishwasher on Tuesday and it arrived the very next day! I am very impressed with the Service. It fits great. Thank you."

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-02

Great Service

"Needed to replace the door gasket on my dishwasher. Found my model # and looked it up on Appliance Parts Pros. (I've used them before.) Found what I needed, watched a video about how to install it and bought it. Three days later i had it in hand and 15 minutes later voila, c'est fini! I've been getting my appliance parts from them for at least 10 years and they haven't failed me yet."

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-02

GE Washer temperature switch

"Fast service and excellent DIY video which helps with the project w/o problems"

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-02

Appreciated

"Came thru when no one else could. Other vendors had the parts on back order for months, these guys had it in my hand in two days. Not the cheapest option, but the reliable one!
Thank you!
"

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-02

refrigerator bin

"Talk to reps and they were a great help"

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-02

Great service

"Easy site to navigate and I found the part I needed very easily. Order and delivery was simple and prompt."

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-02

Consistent Excellent Service

"I have used APP before and this experience was equally good. If you can't figure out how to do the job yourself with the thorough parts verification, DIY videos and 365 day return policy, you probably can't boil water. Probably the most up-front and honest on-line company available. Just buy from them!"

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-04-01

awsome

"item was just right no probelm and deliver was before due date thank you "

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”