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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2021-04-01

refrigerator stopped cooling

"I went to the website and searched my problem and was able to diagnose and fix the problem for less than $50.00 dollars in parts and shipping. Part arrived and was a simple fix. Saved a bunch of money and more so a lot of hassle of getting a new fridge."

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-31

Samsung Ice Maker Repair

"Excellent! Repairman had a great attitude, very knowledgeable about the Product. He presented himself well and made quick work of isolating the malfunction to one failed component. He ordered the part and when hen returned a few days later he installed it all was good. The Repairman who came to our home, represented your company in a very professional manner. Respectfully, Steve and Janet Hofkin "

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-31

will shop here again and again

"well laid out web site, easy to find parts, diagrams. was set up by somebody that knew what they were doing. Will definatly reccomend and shop here for all my appliance needs. also fast shipping and parts in stock"

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-30

AppliancePartsPros are excellent

"they have grate videos on how to fix and in stall parts came on time"

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2021-03-30

Still waiting

"still waiting for parts to be delivered "

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. I do apologize for the delayed delivery. Our couriers have suspended their delivery time guarantees in light of the ongoing Covid-19 pandemic.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-30

Very pleased.

"Ordered online got it a few days, very happy."

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-30

new stovetop

" excellent service and fast delivery"

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-29

Excellent

"Ordered part and it arrived sooner than expected. Great job. "

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-29

Just right!

"Quick delivery and the exact part I needed for a great price!
"

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-29

Positive experience

"The parts were easily identified, the price is very competitive and arrived in a timely manner."

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-28

Drain pump

"Excellent service and on time delivery "

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-27

Great service

" Parts work. Ordered them Thursday at my door Saturday morning . Couldn't ask for better service."

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-27

Great Service!

"Appliance Parts Pros made ordering as easy as possible. I just had to enter my refrigerator model number and the rest was simple. Located the shelf brackets I needed, placed the order, and they were delivered in just a few days. There was even a video that showed how to do the installation."

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-27

fast shipping, great parts lookup and description.

"not available locally so i ordered overnight from here. showed up on time and was a genuine part. will buy here again!!"

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-26

Fast shipment, just what I needed

"Diagrams of my refrigerator made it easy to identify the part I needed. I chose the shipping option 1 better than standard in order to get the item delivered faster. It did ship quickly and arrived earlier than promised. I was able to get the part replaced relatively easily and my fridge is working great again. I don't order from AppliancePartsPros.com very often, but the few times I have over the last couple of years they have met my needs every time."

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Rep reply posted 2021-04-05
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”