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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2021-03-23

Correct part and fast shipping

"Found the appliance part online and watched the installation video. I was able to replace the part myself and avoid a service call. Shipping was very fast. I will order parts from them again in the future. "

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Rep reply posted 2021-03-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-23

Quick and as described

"I easily found the part and got it quickly."

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Rep reply posted 2021-03-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-21

Great service.

"Got exactly what I needed very quickly."

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Rep reply posted 2021-03-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-21

Easy!

"My dishwasher part came earlier than expected and the “how-to video” made fixing my dishwasher quick and easy! "

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Rep reply posted 2021-03-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-20

4th purchase

"Fourth or fifth time I have purchased parts from Appliance Parts... delivery has always been timely... once ordered a wrong part and the return also went smoothly... their videos also help to know what you are getting into... good service! Payment simple; prices seen fair although I have never checked to see if they could be gotten less expensively."

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Rep reply posted 2021-03-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2021-03-20

Heating Element Change in Samsung Dryer

"I was absolutely impressed with your video on how to replace the heating element in a Samsung dryer. However, after the top and front were removed, the heating element instructions changed slightly. There were three more screws to remove than your instructions led me to believe. I had to bend metal parts in order to remove the heating element assembly. Then I had to try and bend them back the way I found them in order to properly seat the heating element during reassembly. I did have a successful heating element exchange so I am not completely blaming anyone in Appliance Pros. Samsung could've had a video for my particular model. That is why I can't support an excellent rating. The dryer is working properly so I am grateful for the video that I did watch."

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Rep reply posted 2021-03-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. A single part can be compatible with hundreds of different models of appliances. We only film the repair videos on one model as an example of how the repair could go, though there can be variations.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-18

Great instructional videos and parts identification!

"Had an issue with my GE monogram, and ended up on the AppliancePartsPros site to order parts, it was easy to find the right parts and also each had a video on how to remove the old part and replace, as well as useful information on which parts were more frequently the cause of the problem. Ordered the parts and they arrived overnight, installed them and the Freezer is working properly again (Defroster wasn't working, so temp was 13F vs. 0F)"

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Rep reply posted 2021-03-22
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!


Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-18

Great service

"The part I ordered was the exact duplicate of the old part and it arrived as scheduled. Thanks, AppliancePartsPros.com."

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Rep reply posted 2021-03-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-18

AAAAA+

"All very organized to be able to select the piece you need until the orientation that you give to the consumers everything is perfect"

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Rep reply posted 2021-03-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2021-03-18

Did not work

"Roller was not a good fit "


Rep reply posted 2021-03-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. The best way to make sure that you get a compatible part is to search using your appliance's model number. If you did not get the compatible part, we can help you locate the correct one.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-17

Fast service!!

"Couldn't order this microwave part thru a phone number that was on the LG's user manual so I went online and found Appliancepartpros. Website was easy to navigate. Wasn't really expecting the part for at least a week or two but when I ordered it - I received it 2 days later. I'll definitely order from them again!"

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Rep reply posted 2021-03-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-17

Replacement stove part

"The website was easy to navigate and the product I received was as advertised. I would use them again. "

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Rep reply posted 2021-03-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-17

Wonderful

"I ordered the part to fix my refrigerator door handle. I found the part on the website easily and I received it in a few days. This probably saved me a few hundred dollars by not having to call someone in. "

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Rep reply posted 2021-03-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-17

Worx for me.

"We have a Samsung fridge i suspected a controller circuit board out. The LEDs were bad and the fridge was running to a freezing level. Power brown out. Part worked perfect. Tnx Much"

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Rep reply posted 2021-03-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-17

Easy & Fast

"The site was easy to use, I found what I was looking for. The comments were helpful, the price was good & everything arrived quickly and safely."

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Rep reply posted 2021-03-18
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”