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Product & services pricing
4.01/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2021-03-05

Always Delivers

"I have used their website many times never disappointed always impressed."

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-05

Outstanding

"Easy to use. Product as ordered. Great service "

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-05

Exact item ordered

"Very easy to use web site.
The product arrived earlier then expected.
Part qorks perfectly.
"

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-04

Reefer cams

"Ordered the reefer door cams from Appliance Parts Pro. They were delivered within two days, nicely packaged to prevent damage. Service people are very nice and knowledgeable. Enjoy doing business with them.
"

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-04

Great customer service fast delivery!!

"Great customer service fast delivery!!"

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-04

dryer bearing replacement

"Part was shipped out the same day on which I ordered the part. Arrived in 2 days via UPS. Thank God that the part was NOT shipped using USPS...I would still be waiting for the delivery. Will most definitely use ApplianceParts in the future, should the need ever present itself."

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-03

Just what I needed!

"After a recent very cold snap I discovered that the water fill valve in my washing machine had frozen and was leaking. I looked at several appliance parts vendors on-line but the Appliance Parts Pros.com was the only one that had the part I needed "in stock/ready to ship" and their price was 10-15% cheaper. Their website was easy to navigate: finding the exploded parts diagram for my washer, identifying and selecting the part for order. They shipped the same day even for a free shipping order (Next day delivery was available for a fee). I ordered on Tuesday and received the part Saturday with free shipping. It was well-packaged. I'm very pleased!"

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-03

Finally found the right drip pan

"I have been searching for new drip pans to fit my old stove and could not find them. I finally did on this website. They make my old stove Look so much better.
"

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-03

Private parts

"Parts were very fast delivered, 1 part damaged and I called Customer Service, next day the new part was there. Very great experience again. Would order there again."

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-02

Never arrived

"The refrigerator parts never arrived "

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I apologize, but it looks like one of your parts went on backorder, which means that it is currently out of stock and we are waiting on more. I understand that this can be inconvenient, so if you need to cancel that order, we are happy to do so.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-02

Will be my go to for parts from now on !

"First of all I found their video on how to change the part fantastic ! Great concept ! Parts came in on time and fixed the problem . Saved a service call charge... Can't beat that ☺️"

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-02

Freezer shelf received

"Received on time and fits good. "

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-01

Kenmore Freezer Shelf

"So pleased to find my replacement part and have it delivered in a week. Very pleased with the ease of the site and the fast results. "

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-03-01

Right Parts on Time

"With the help of the web page I ordered the correct parts for a 30 year old dryer. They fit perfectly and arrived on time. Great experience- Thanks"

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-02-28

best customer service agent!

"Our agent identified the part and ordered it.
Since it was not in stock, we are waiting for delivery! :)
"

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Rep reply posted 2021-03-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”