"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Quick delivery, great price point, legitimate quality. What more can you ask for?"
"Great service helping consumers find the right part and providing accurate information."
“Hello,
We are happy to hear you benefited from our services. Thank you for the endorsement.
Kind Regards,
Dixie
Customer Correspondence Team”
"Fast shipping and exact right part. "
“Hello,
Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Dixie
Customer Correspondence Team”
"Parts came in quick and installed even quicker. Happy happy "
“Hello,
Thank you for sharing your experience. We are happy to hear that the repair went well.
Kind Regards,
Dixie
Customer Correspondence Team”
"Site is easy to navigate and informative. ood service. "
“Hello,
Thank you for taking the time to let us know how we did. We are happy to hear you find our site easy to use.
Kind Regards,
Dixie
Customer Correspondence Team”
"The part was exactly what I needed, and your video made installation easy. The washer is working perfectly again thanks to you. "
“Hello,
Thank you so much for taking the time to give us feedback. We're so glad that you found our repair videos helpful! We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Dixie
Customer Correspondence Team”
"The parts were reasonably priced and arrived promptly. I got the repair done and now my washer is up and running again. Thank you. "
“Hello,
Thank you for taking the time to let us know how we did. We are happy to hear that the repair went well. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Dixie
Customer Correspondence Team”
"The drip pans fit perfectly and I was very surprised because my stove is 31 years old. Good job for keeping parts available for the older stoves.
Delivery took two days and I was amazed by that!!"
“Thank you for filling out the survey. We appreciate your review.
Kind Regards,
Johnny
Customer Correspondence Team
”
"Very easy to find a matching part and fast service in receiving the part. Would not hesitate to use again. "
“Thank you for taking the time to review our site. Your feedback is much appreciated.
Kind Regards,
Johnny
Customer Correspondence Team
”
"Simple process start to finish."
“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Johnny
Customer Correspondence Team”
"They had all the parts in stock and shipped the same day they were ordered. "
“Thank you for telling us. We are happy to hear you benefited from our services.
Kind Regards,
Johnny
Customer Correspondence Team”
"I ordered a door spring for our refrigerator but it was not the correct one. There was no picture on your website. "
“Hello,
I apologize you received the incorrect part. We are always working to make improvements to our website and with an extensive inventory of over 2 million parts, we may not have photos for everything yet. I have sent you a direct message to get this resolved. If you are ever unsure about a part on our site, please don't hesitate to reach out to us 6 days a week for free technical and troubleshooting advice 1-877-477-7278.
Kind Regards,
Johnny
Customer Correspondence Team”
"Part was identical and easy to install."
“Thank you for using our site and for your feedback. We are happy you chose us to help you fix your appliance.
Kind Regards,
Chris
Customer Correspondence Team
”
" Needed tech support on schematics for the superseded part . Most helpful. Returned unused parts. Waiting for refund."
“Thank you for sharing your experience. We are happy to hear you benefited from our services.
Kind Regards,
Chris
Customer Correspondence Team”
"I ordered two parts on a Saturday. I received a email for tracking for one of the parts to be delivered on the following Saturday. On the following Wednesday One of the parts I didn’t even have a tracking information for showed up. The part that was supposed to come Saturday didn’t come until Sunday afternoon."
“We apologize that you didn't receive an email with your tracking information, as they are normally sent automatically. Sometimes emails can be sent to your spam folder or promotions folder by mistake, while other times it can be a failure of our system. We apologize for the inconvenience. Thank you for bringing this to our attention.
Kind Regards,
Chris
Customer Correspondence Team
”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“Hello,
Thanks for the nice review. It means a lot. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Dixie
Customer Correspondence Team”