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Product & services pricing
4.01/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-12-29

Paid premium for overnight and AppsPro shipped same day

"Always has the part(s) I need in stock. How-to videos really help

Paid premium for overnight and AppsPro shipped same day

FedEx took two days to get it here (COVID)
"

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Rep reply posted 2020-12-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-29

Part fit my refrigerator and was delivered fast

"I ordered the replacement part for my refrigerator and received it with in 2 days. It was a perfect fit."

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Rep reply posted 2020-12-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-27

Amazing

"Parts arrived quickly and completely fixed my dishwasher. Thank you!"

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Rep reply posted 2020-12-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-27

Great customer service

"Sallie was great. Turns out i didn’t need the part i ordered. She processed my refund quickly with no hassle. I will be back :)"

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Rep reply posted 2020-12-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-27

Problem solved!

"My washer would not stop filling with water or would continuously drip through all cycles. I stumbled upon the AppliancePartsPros.com website while researching a solution. The site allowed me to diagnose the problem and provided me with the correct part based on my washer's model and serial number. They even provided an instructional video that was so very helpful. I ordered the part needed. It arrived within a day or so. And just like the video, we removed the old part and installed the new one. Easy, peasy. Problem solved! No more flooded laundry room! Thanks AppliancePartsPros!!"

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Rep reply posted 2020-12-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-27

Fast and reasonable

"The price of the parts are reasonable and this was my second ordered and shipping was fast when needed."

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Rep reply posted 2020-12-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-27

Bosch DW Door Gasket Replacement

"Great site. They have tutorials for various jobs. Price was right. Fast delivery. Even had a video showing this basic task. Couldn't be more pleased."

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Rep reply posted 2020-12-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-26

Wow!

"The dryer door catch on our clothes’ dryer broke just the other day, and right before the Christmas Holidays. We had a ton of wash to catch up on. Fortunately, I discovered your fantastic website. All I needed was the model number of the Whirlpool Dryer, and there it was, in stock! But wait – there’s more! You offered express shipping, which is exactly what we needed. But the BEST thing about your site is that there was a video of how to remove the old part and install the new part. WOW! I will highly recommend your company to everyone! Thank you.
"

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Rep reply posted 2020-12-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-26

Product ship time was as promised!

"I didn't think it would arrive as promised... it did. I was shocked and happy."


Rep reply posted 2020-12-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2020-12-26

WRONG PART

"The video advised the wrong part for the GE Refrigerator..found correct part on GE website for less.
"

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Rep reply posted 2020-12-31
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I apologize that you didn't get the part that you needed. Our repair videos apply to specific parts, but not specific models. There are a wide variety of GE refrigerator models, and it is important to use the model number to determine whether a part will be compatible.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-26

Go to Company for Appliance Parts and Technical Support

"I chatted online and spoke with technical support via phone. My online chat request was answered quickly as was my phone call. Their employees are knowledgeable and their return policy can’t be beat. I highly recommend ordering from AppliancePartsPros."

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Rep reply posted 2020-12-29
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-26

Dishwasher part

"The part I ordered was the right part and fit perfect. Also, I received it sooner than I anticipated.
"

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Rep reply posted 2020-12-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-26

Your service is excellent.

"I don't think I have ever had an order processed and delivered so quickly. Thank you.
"

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Rep reply posted 2020-12-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-25

Fast efficient service

"Delivered as promised, worked great "

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Rep reply posted 2020-12-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-25

Excellent experience!

"Right part, quick delivery"

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Rep reply posted 2020-12-28
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”