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Product & services pricing
4.01/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
4/5

2021-01-15

Needed a part for my dryer.

"I got online, chatted w/person on computer. I provided the model/serial # for the dryer I have. They were able to make sure I ordered the correct part. It arrived fairly quickly. I would use them again. "

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2021-01-14

Their service was just fine.

"Delivered the part quickly an on time. Part fit with only minor tweaking."

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-13

Repair parts for dishwasher

"Parts arrived as ordered."

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-13

Dryer Noise Troublehooting and Repair

"The repair videos were excellent!! Really made the repair easy. Parts ordering was easy too.

Highly recommend AppliancePartsPros!!!!
"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-12

Great experience, fast shipping.

"Great experience and always very helpful with support. "

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-12

Great Service

"I received excellent service for a reasonable price. Scheduling was super easy. Everyone is very friendly and professional. I will not hesitate to hire them again!"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2021-01-10

Poor service

"Ordered parts on Saturday and paid extra for express shipping. Part did even get to UPS till the following Wednesday. Will go elsewhere from now on. Can't review the part because IT STILL ISN'T HERE!!!!!!
"

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Rep reply posted 2021-02-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. It looks like you chose our Standard shipping option, which does arrive within 2 - 5 business days. It looks like your order arrives on 1/11, which was within the 5 business day time frame. I apologize for any confusion over our shipping methods.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-09

Satisfied

"My dryer is at least twenty years old and parts are hard to find locally. APP had all three parts I needed to repair my dryer and shipped them in less than a week. A new dryer would have cost me at least $600. I paid $132 for parts and shipping and now my dryer work like new."

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Rep reply posted 2021-01-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2021-01-10

Parts not sure yet

"Have not received the part yet. "

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Rep reply posted 2021-01-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated. It looks like you chose Fedex SmartPost as your delivery method. It does take some time for that method to ship to AK. We apologize for any inconvenience this delay may have caused.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-09

Always there for you!

"I broke the door handle on my LG microwave oven. A/P pros.com had all I needed to replace it including the disassembled view of the door. The price was reasonable and delivery was quick. Looks like new!"

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Rep reply posted 2021-01-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-09

Valves for LG washer.

"I purchase all of my appliance parts from you all excellent parts and very informative videos thank you..."

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Rep reply posted 2021-01-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-09

great service

"fast service and the right parts
manny thanks
"

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Rep reply posted 2021-01-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-08

Good job!

"Excellent and speedy service for the parts that I needed."

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Rep reply posted 2021-01-11
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2021-01-08

was what i needed and arrived right on time

"it was great, i got just what i needed"

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Rep reply posted 2021-01-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2021-01-07

"Fast delivery of parts and well priced but still waiting for some parts"


Rep reply posted 2021-01-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”