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Product & services pricing
4.01/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-12-16

Great Service

"The site was easy to navigate. I was able to find the right part, and it was shipped quickly. I will return! Super company."

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Rep reply posted 2020-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-15

Excellent appliance repair DIY source

"Parts breakdown pictures on website identify the part, video provides great instructions on how to replace the part and part price is reasonable."

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Rep reply posted 2020-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-14

Parts came in as requested

"Parts came in as requested. Fit perfect. Took 10 minutes to fix both ovens.. thanks"

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Rep reply posted 2020-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-14

awesome

"great help i was happy with product and service"


Rep reply posted 2020-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-14

Fast efficient service

"Ordered and part car quickly. Thanks to video install was easy enough."

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Rep reply posted 2020-12-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2020-12-13

Worked second time

"I ordered new upper rack rollers by providing my model number I was provided the wrong part. I checked the part but was unable to assess the part recommended due unclear small illumination. Took the computer list as being correct. When the part was received it did not fit. Went to chat told the gal who responded and she said that I ordered the wrong part, true but I ordered the part I was told would fit she had the same info that I gave to the computer and she provided the correct part number. The part arrived and was easily installed. The three star rating was because your comport failed the person gets 5 stars average is three."

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Rep reply posted 2020-12-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the review. We are happy to hear you did get the part that you needed.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-13

Perfect

"SO easy!! Great illustrations, FAST shipping and even videos! Will use again!!"

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Rep reply posted 2020-12-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-13

Right the first time!

"Found the part I wanted from the Parts diagrams. ordered it. Was shipped the same day and I received it within a few days. Their videos are good also."

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Rep reply posted 2020-12-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-12

Perfect fit.

"Factory quality and fast delivery."

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Rep reply posted 2020-12-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-12

HAPPY

"On line catalog was easy to find exactly what I needed. Thanks."

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Rep reply posted 2020-12-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-12

"I received my order within 3 days of placing the order. They were exactly what I needed. Highly recommend Appliancepartspros!!"

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Rep reply posted 2020-12-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2020-12-12

Still waiting

"Ordered dryer repair kit November 29, it`s December 12 and no parts. The dryer is still squeaking. "

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Rep reply posted 2020-12-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us feedback on your experience. It looks like your part is on backorder. That means that we are currently out of stock and waiting on our supplier to get more of the part in. We will send that part to you as soon as we have it available. We source all of our parts from their original manufacturers to ensure quality and compatibility, but it does mean that we have to wait on them. I do understand how frustrating this can be when you have an appliance out of order, and I apologize for the inconvenience.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-12

A-one

"Great, works fine. Nothing more to say. Thanks, Jim"

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Rep reply posted 2020-12-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-11

Great Video

"The replacement video was great for replacing the ice maker and also unclogging an ice jam. I watched a lot of videos online that chipped the ice away. Definitely not the right way to do it. Your video shows how easy it is to just pull the unit out, which I did to replace it and to run water on it to clear an ice jam."

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Rep reply posted 2020-12-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-12-11

Fast and Accurate

"Ordered a shelf for our older GE fridge.
Received part in less than 2 days.
Exceeded expectations .
"

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Rep reply posted 2020-12-14
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”