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Product & services pricing
4.01/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-10-27

Arrived next day. Very easy installation

"Easy order. Wonderful esperience"


Rep reply posted 2020-10-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-10-27

Excellent Customer Service!

"Excellent customer service and fast shipping! Highly recommend!"

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Rep reply posted 2020-10-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-10-27

shipped accurately

"everything went as planned. no problems. had to use U tube for instructions to help install part. "


Rep reply posted 2020-10-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-10-26

Quick & easy, and the right!

"Quick & easy, and the right part. A job done right! You guys are great, I will be back to order more parts. Also love your feature to check the part to make sure you have the right part!"

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Rep reply posted 2020-10-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-10-26

Always have the part I need, or they will find it.

"This is a great company with a friendly, helpful staff. They have the parts you need at a fair price, ship quickly and provide videos to show you how to install it. There's no reason to look anywhere else for the parts you need."

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Rep reply posted 2020-10-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-10-26

APP product and service

"Delivered as described. A+"

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Rep reply posted 2020-10-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-10-26

Right part delivered fast

"Website was easy to use, the part was delivered super fast, HIGHLY recommended."

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Rep reply posted 2020-10-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2020-10-25

Item not properly wrapped.

"Item was not wrapped for protection. It could have been easily damaged during the shipping process."

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Rep reply posted 2020-10-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us feedback on your experience. I do apologize that the item wasn't better packaged. All of our parts do come with a 365 day warranty, which also covers damage in transit.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-10-25

The part worked.

"These guys always get it right. They're not always the cheapest, but it always works.
This is probably because when I type in my serial number they get the right unit, then the right part. I know it sounds simple, but I can't get this kind of reliable solutions from most other sources of parts. Thanks guys.
"

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Rep reply posted 2020-10-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-10-25

Great

"Got the part in. and removed the burnt out one and put in the new one. Easy job."

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Rep reply posted 2020-10-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2020-10-25

correct parts, arrived on time, a little pricey for a couple of plastic pieces

"correct parts, arrived on time, a little pricey for a couple of plastic pieces "

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Rep reply posted 2020-10-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-10-25

The Best Way to Fix Appliances

"The right parts at the right time. Quicker than a service call & the typical follow-up appointment. "

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Rep reply posted 2020-10-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-10-24

Satified Customer

"I spoke to the customer service rep and was able to get the needed part identified and ordered quickly. I review a company video and it made the repair quick and easy when I received the part. "

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Rep reply posted 2020-10-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-10-24

Great response

"Their online people were great in researching my washer parts problem. But when
I placed my order they were out of stock. They did collect my money before having the parts to send to me tho. Have not heard when the parts are expected in so my washer is still down. All in all, I will certainly order from them again if needed, their
on line staff were excellent.
"

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Rep reply posted 2020-10-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Though you may see a charge on your account, this is merely a funds hold. We won't take any money until your backordered part ships.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2020-10-24

Dryer drum roller wheels

"The wheel were excellent, however the parts description said wheel assembly. Which I assumed included the axles, even the invoice stated wheel assembly. I received only the wheels luckily my axles were still good, but would've liked to replace them as a complete assembly "

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Rep reply posted 2020-10-27
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”