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Product & services pricing
4.01/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-11-03

Very helpful!

"We have some scratches on our brand new refrigerator and it’s the black stainless steel finish. The matching touch up paint is so hard to find. After google failed to deliver, Appliance Parts Pros helped me order the right item."

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Rep reply posted 2020-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2020-11-03

coustmer

"bought a part for my refrigator it was a little bit off size"

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Rep reply posted 2020-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-03

Right part, quick delivery.

"Ice maker quit working in our Frigidaire Refrigerator. Ordered replacement and new Ice tray. Received within 2 days as promised. Installed easily and works great."

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Rep reply posted 2020-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-03

dishwasher parts for ge

"no real problem everything went smooth"

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Rep reply posted 2020-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-03

affordable prices and excellent service

"My experience with Appliance Parts has always been exceptional "

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Rep reply posted 2020-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-03

Excellent part delivered on time!

"Appliance Parts Pro had the right part at the right price. The video made the install go smoothly after i got smart enough to watch it."

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Rep reply posted 2020-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-02

Great online site and fast ship

"They did a great job with their website showing videos and details schematics plus it was a super fast ship. "

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Rep reply posted 2020-11-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2020-11-02

Parts delivered great. Did not help

"Based on videos bought GE control board and that did not fix warm freezer and refrig without frost. Then bought inverter board and that did not help. Repairman guesses Freon leak and recommended dumping GE Profile side by side. Samsung in order. "

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Rep reply posted 2020-11-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-02

Excellent

"Ordered and delivered in a timely fashion would order again if needed."

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Rep reply posted 2020-11-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-02

Great customer service

"I accidentally ordered the wrong part, and their friendly customer service representative quickly helped me return the item and get the correct part within a few days. "

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Rep reply posted 2020-11-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-01

Great Experience

"the part i needed was not available anywhere else , and the part was easy to install with the help of this website diagrams, and the customer service was great , Would definitely purchase from them again and highly recommend them , and delivered early "

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Rep reply posted 2020-11-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2020-11-01

Have not yet received the part I ordered

"Parts ordered on 10/23 shipment due according to Fedex 11/03"

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Rep reply posted 2020-11-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I looked into your order, and your tracking shows that the order was delivered Sunday 11/01 at 11:24 am. If this is not the case, please let us know, and we will be happy to work with you to resolve the matter. Customer satisfaction is a priority to us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-01

ReplacementParts

"It's nice to know that someone stocks the parts that are necessary to repair appliances that seem to need them so often. The parts arrived right on time and in excellent condition."

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Rep reply posted 2020-11-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-10-31

Excellent service

"Excellent service and customer support"

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Rep reply posted 2020-11-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2020-10-31

Quick delivery, responsive to problem

"They delivered my order of washing machine parts the very next day. I had a minor problem with one of the parts, which was a rubber gasket kit that had been mis-packaged by the manufacturer. As it turned out, I didn’t need that kit anyway. Customer service was very responsive and gave me a full refund for the gasket kit without the need for me to return it. "

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Rep reply posted 2020-11-02
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”