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Product & services pricing
4.01/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.07/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-11-10

Customer Friendly Service With Quality parts.

"Their staff was very helpful both in finding the right part and facilitating the wrong part that I had mistakenly ordered."

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Rep reply posted 2020-11-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-10

Excellent help in repairing Samsung Clothes Dryer

"AppliancePartsPros.com, when provided with my appliance make & model number, diagnosed its problem, rapidly and accurately guided me to the correct replacement parts and installation steps. "

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Rep reply posted 2020-11-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-09

Great

"Product arrived on time and was easy to apply."

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Rep reply posted 2020-11-19
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-08

Great service

"I needed a water pump for my washer and had the part in a few days. Tech will come tomorrow to install pump. Thank you for getting the part here so fast."

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Rep reply posted 2020-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2020-11-07

Very helpful seller

"Needed dryer parts. If seller would have had diagram, could have sold even more. "

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Rep reply posted 2020-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2020-11-07

Dish washer

"My wife was wrestling with the dishwasher, I went on line found AllpiancePros.
Ordered a new sliding rack it arrived 3 days later, it works like new, life is good!
"

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Rep reply posted 2020-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-07

Excellent experience!

"I happen to come upon the website after conducting several searches for a replacement part for my Samsung refrigerator.
Appliance parts have the item in stock, it was the most reasonable and pricing, in my item was delivered the very next day.
"

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Rep reply posted 2020-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-07

Had the Filters!

"It was easy to use the web site to find the exact filters at a completive price. They were shipped promptly and arrived in great condition. Finding older filters can be a challenge for older appliances, but it is made easy."

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Rep reply posted 2020-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-07

My Hero

"Thank you for your great customer service.... will be doing business with this company again..."

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Rep reply posted 2020-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-07

Defrost timer

"In stock and fast shipping and delivery."

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Rep reply posted 2020-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-05

The part and the on-line video... great combo...very helpful.

"I bought the jazz board for my fridge. Made great use of the video, once I remembered it was there. It was a tad harder then it looked but only because pushing the tabs was harder then expected, especially when you are worried about breaking clips and parts. So things are sturdier then you think. The rest of it was a breeze which was following the directions of recoding the electronic parts. Thank you for making it easy enough for a small rental owner save a few dollars and keep rents lower. Michelle :)"

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Rep reply posted 2020-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
1/5

2020-11-04

Nothing received

"I was sent this email to do a review and so far I have no email telling me when or where my product would be delivered and I have received no products"

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Rep reply posted 2020-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I apologize for the inconvenience this situation may have caused. It looks like your part was on backorder while we waited for more stock. It has since shipped out, and I see by your tracking that it arrived on 11/7. If this isn't the case, please let us know and we will work to resolve it.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-04

They had the part and delivered

"i originally ordered the part directly from GE and when it hadn't been delivered called and found they were not going to deliver it for another 6 weeks. Went to ApplaiancePartsPros and they had the part in stock and I had it in 3 days. Only problem was with Fedex that took 3 days for a 2 day delivery."

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Rep reply posted 2020-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-04

Good Job

"Fixed my broken dishwasher handle. Quick and easy repair, very grateful for his effortless service. I was very glad for his visit."

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Rep reply posted 2020-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-11-03

Easy to use web site.

"They shipped the same day just like they said they would. I had the parts in two days."

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Rep reply posted 2020-11-09
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”