"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Bake element on an older stove burned in two. Replacement was correct and did the job. Shipped quickly. Everybody happy!!"
"Five stars! The web site showed what I needed, and the parts worked out great! "
“Thank you so much for taking the time to give us feedback. We are glad you liked our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Great customer service , friendly rep , went out of her way to help me get correct parts , and give me shipping details in advance"
“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Correct parts.
Arrived on time.
Good instructions.
"
“Thank you for using our site and for your feedback. We'll be there for you next time, too!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Paid extra for promised 1-day delivery. Arrived on day 4.
Pricing favorable, part availability good."
“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Found the parts I needed,online,and confirmed fit on my machine with an associate over the phone"
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Easy to do project, got the right part quickly"
“Thanks for your feedback. We are happy to hear that the repair went well.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"AppliancePartsPros was one of a very few number of sellers that had the exact ice maker I needed. And they had it in stock! It arrived less than two days after I ordered it."
“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The glass stovetop I ordered came damaged. A corner was dented and scratched. However, the person I spoke with ( Ms. Sheba Anderson) when I called the customer service line was helpful and accomodating. She was instrumental in diminishing my feelings of disappointment."
“Thank you for taking the time to share your experience. I do apologize for any inconvenience this situation may have caused. Thank you for your understanding and for allowing us to resolve the situation. We strive for 100% customer satisfaction, so if there is anything else we can do, please let us know.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I had a broken part in my dishwasher. Their website had a video showing the replacement of the part. The part was shipped timely and the repair accomplished easily. The cost was cheaper than the factory site and the instructions were much better. "
“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"The rep was was great helping me find the correct part. The photo wasn't the best on the site but he was able to tell me it would work! Speedy delivery too."
“Thank you for writing this review. We hope the repair was successful.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Had the part I needed and shipped quickly. Part was priced fairly"
“Thank you for telling us. Congrats on the repair.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"I paid fore a Dryer Fuse, never received the item. "
“Thank you for sharing your experience. Your tracking information shows that the part was delivered on 10/6. Therefore, it appears your package has likely been lost in transit. I do apologize for the delay and inconvenience. Please respond to confirm that the address provided is correct so that a reshipment of the part may be processed at no cost to you.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Easy to look up parts needed. Quick delivery on most items. Helpful video installation guides. Best on the internet. Used since 2010."
“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
"Very overpriced piece of plastic. But when your other option is a new refrigerator, they have you over a barrel."
“We apologize if our pricing didn't meet your expectations, because we do pride ourselves in striving to have the most competitive pricing for all parts that we sell. Everything we sell is sourced from the original manufacturer, so while our prices are based on theirs, we do our best to offer the most affordable parts with the best benefits. We offer free technical resources, a 365 day warranty, and price matching with comparable retailers.
Kind Regards,
Cheryl T,
Customer Correspondence Team”
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:
“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Cheryl T,
Customer Correspondence Team”