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Product & services pricing
4.00/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.29/5
Customer service:
4.06/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-09-06

Dryer switch

"Ordered part was correct. Received in less than 1 week. YouTube video was excellent. Good video and good instruction. My dryer was working within 30 min"

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Rep reply posted 2020-09-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2020-09-06

Order canceled

"After 6 days order still had not shipped. I contacted customer support for a estimated shipping date. John from Appliance Parts got back to me very quickly and said the part was back ordered and estimated ship date was 2 months. I canceled order and sourced it locally. I have used Appliance Parts Pros in the past and will use them again in the future."

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Rep reply posted 2020-09-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. I apologize that the part was on backorder and that you had to source it locally this time, but we appreciate your understanding.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-06

Great service and right parts.

"Part arrived quickly and was just what I needed. Their online videos are extremely helpful."

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Rep reply posted 2020-09-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-05

Helpful how-to video

"After watching the online video of how to replace a part, I was able to order and receive the part easily."


Rep reply posted 2020-09-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-05

knowledgeable & fast

"she quickly confirmed my diagnoses and main circuit board and my ac working grate."

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Rep reply posted 2020-09-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-05

Speed and everything you need

"I never knew cleaning the refrigerator as a surprise for my sister could stress me so much, but when the main glass shelf broke into a million little pieces while cleaning it, I was practically "shattered" myself. So I Googled GE appliance parts and found AppliancePartsPros.com. They not only had the glass shelf in stock, but were able to get it to me overnight, which another source I had talked to could not. I was also impressed with the detail available on the site to ensure I was ordering the right part.
This will be "go to" in the future for any appliance part need!
"

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Rep reply posted 2020-09-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-05

Exceeded Expectation

"Ordered early Friday morning and I received the product on Saturday. I thought it would be up to a week for delivery.
"

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Rep reply posted 2020-09-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-04

Quick delivery

"The part was delivered faster than expected. "

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Rep reply posted 2020-09-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-04

Great Items,

"Great Items, super fast shipping, thanks"

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Rep reply posted 2020-09-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“You're welcome! We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-04

Fast delivery, on-point pricing

"The knob broke off of my gas stove and, looking on line, it took a while to figure out the exact part number. Then I found the Parts Pro's website. Once I did, the ordering was done in minutes and it was on my stove within a few days. The pricing was competitive to similar items and sites."

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Rep reply posted 2020-09-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-04

Quick delivery

"Very quick delivery excellent service."

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Rep reply posted 2020-09-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-04

guided to the correct part

"I have a GE gas dryer that was not drying. The symptoms were heat came on when cold, but after the initial heat cycle, it would not ignite. Reassured by the results of others with the same symptoms on the AppliancePartsPros.com website, I ordered the gas valve coil set. That brought the dryer back to life. Makes life easy for the amateur do-it-yourself homeowner."

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Rep reply posted 2020-09-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-04

Great from diagnose to fix

"The site provided the solution, the part and the how to video. IT WORKS!! Thank you."

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Rep reply posted 2020-09-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“You're very welcome. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-03

Always gives great service

"Always gives great service"

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Rep reply posted 2020-09-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-09-03

Parts for repair of Whirlpool Duet dryer

"received parts quickly and able to repair dryer easily. "

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Rep reply posted 2020-09-08
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”